Remote Support Team Lead for Growth & Impact

Jobgether; Norway; On-site; NOK 50,000 - 70,000; Full time

Benefits offered by this job

Opportunities for professional development

Collaborative team environment

Competitive salary and benefits package

Impactful work in tech

Job summary

Jobgether, based in Norway, is seeking a Customer Support Team Leader to guide and improve customer interactions. This role involves leading a team, providing training, and resolving escalated issues to enhance customer satisfaction.

The ideal candidate will have proven experience in support leadership, excellent communication, and problem-solving skills. Join an innovative tech company focused on transforming remote job searches.

Qualifications

• Proven experience in customer support leadership roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work in a fast-paced environment.
• Experience with remote team management is a plus.

Responsibilities

• Lead and mentor a team of customer support representatives.
• Provide training and guidance to ensure high-quality support.
• Handle escalated customer issues and complaints.
• Monitor team performance and provide feedback.
• Develop and implement strategies to improve customer satisfaction.

Skills

Customer support leadership

Communication skills

Problem-solving abilities

Conflict resolution

Remote team management

Job description

Jobgether, based in Norway, is seeking a Customer Support Team Leader to guide and improve customer interactions. This role involves leading a team, providing training, and resolving escalated issues to enhance customer satisfaction.

The ideal candidate will have proven experience in support leadership, excellent communication, and problem-solving skills. Join an innovative tech company focused on transforming remote job searches.