CX Growth Lead: Digital Onboarding & Journeys

NOBA Bank Group

Oslo fylke

Sur place

NOK 1 000 000 - 1 400 000

Plein temps

14 jours+

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Résumé du poste

NOBA Bank Group is seeking a CX Development Manager in Oslo to lead the design and optimization of digital customer journeys. You will own the path from started application to onboarded customer, and drive changes across apps and logged-in interfaces with data-backed decisions.

You will collaborate with UX/UI, CRO, tracking, governance, Product, Brand, and Legal teams. Fluency in English and Norwegian or Swedish is required, and you will report to the Head of Digital Experience & Optimization.

Qualifications

Proven ability to lead projects with multiple stakeholders and competing priorities.
Experience specifying and assessing UX/UI in conversion‑critical digital flows.
Experience writing clear, testable requirements for developers.

Responsabilités

Be the front door for change: receive, qualify and prioritize requests from across the business and maintain backlog/roadmap.
Align digital interfaces with the commercial product roadmap and goals.
Identify opportunities with data analytics and build business cases with impact estimates.
Turn ideas into buildable requirements with clear acceptance criteria and metrics.
Lead delivery across UX, experimentation, tracking and governance to ensure validated results.