Crisis Response & Threat Monitoring Operator

NES Fircroft; Stavanger; On-site; NOK 650,000 - 900,000; Full time

Job summary

NES Fircroft is seeking an Operator for the Response & Support Center based in Stavanger. The contract runs 30.09.2026 through 30.04.2027, with duties spanning emergency notification, incident response, and real-time threat monitoring.

The role requires fluency in Norwegian and English and enables remote support during business travel. The successful candidate will handle reporting, data analysis from open sources, and coordination with the client’s emergency organisation, while operating in

Qualifications

• Degree level education preferred - preferably in emergency response, crisis management or a security related discipline
• Experience from relevant positions within operations, security, emergency response, and/or military (OSINT)
• Fluency in Norwegian and English, written and oral, is essential
• Able to work alone during night shifts and weekend shifts

Responsibilities

• Main point of contact in the Company for notification of emergency situations
• Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans
• Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans
• Conducting real-time threat monitoring from open sources and initiating actions as needed
• Receive and act on reports of serious incidents, including further notification and mobilisation of client`s emergency response organisation
• Collect, analyse, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks
• Transform collected data into written and actionable reports
• Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats
• Stay updated and seek information on evolving threat picture
• Support POB count during incidents and business travel in high threat countries
• Collaborate with Client`s emergency organisation by monitoring, responding and executing tasks in Client`s corporate crisis management tool
• Conduct notification and mass communication to employees in case of serious incidents
• Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required
• The position implies 24/7 shift work - including weekend, evening and night shift

Skills

OSINT

Emergency response

Crisis management

Security awareness

Stress management

Analytical thinking

Education

Bachelor's degree in security

Tools

CIM

Job description

NES Fircroft is seeking an Operator for the Response & Support Center based in Stavanger. The contract runs 30.09.2026 through 30.04.2027, with duties spanning emergency notification, incident response, and real-time threat monitoring.

The role requires fluency in Norwegian and English and enables remote support during business travel. The successful candidate will handle reporting, data analysis from open sources, and coordination with the client’s emergency organisation, while operating in