24/7 Crisis Response & Security Ops Operator

IKM; Stavanger; On-site; NOK 900,000 - 1,100,000; Full time

Job summary

IKM Stavanger is seeking a dedicated emergency response specialist for a 24/7 shift rotation. You will act as the main contact for emergency notifications, respond to incidents, and provide remote support during travel, following JMPs and CIM workflows.

The role requires strong analytical skills, fluency in Norwegian and English, stress resilience, and the ability to work both in a team and independently, including night and weekend shifts. Fixed-term contract through 30.04.2027.

Qualifications

• Degree level education is preferred, ideally in emergency response, crisis management, or a security-related discipline.
• Experience from relevant positions within operations, security, emergency response, and/or military (OSINT).
• A good understanding of security and emergency preparedness.
• Excellent IT and digital skills.
• Fluency in both Norwegian and English, written and oral, is essential.
• Ability to handle stress in demanding emergency situations.
• Proactive and pragmatic with strong analytic, problem-solving, and communication skills.
• Team player who is also able to operate individually, especially during night and weekend shifts.
• Prior knowledge of CIM (Crisis Management tool) is considered an advantage.
• Language: Norwegian and English
• Location: Stavanger
• Commuters Not Accepted
• Work schedule: Full-time, 24/7 shift rotation
• Duration: 30.09.2026 - 30.04.2027
• Option Period: 2 x 6 months

Responsibilities

• -Serve as the main point of contact for notification of emergency situations.
• -Act on all reports of serious incidents and situations requiring emergency response support.
• -Provide remote support to employees during business travel, following up on Journey Management Plans (JMP) and Travel Communication Plans.
• -Conduct real-time threat monitoring from open sources and initiate actions as needed.
• -Collect, analyze, and disseminate data from open-source information systems to support stakeholders.
• -Transform collected data into written, actionable reports.
• -Maintain situational awareness of the global threat landscape and proactively inform stakeholders about identified threats.
• -Collaborate with the emergency organization by monitoring, responding, and executing tasks in the corporate crisis management tool.
• -Conduct notifications and mass communication to employees in case of serious incidents.

Skills

Emergency response

Crisis management

OSINT

Analytical thinking

Communication

Stress management

Shift flexibility

Team player

Education

Degree preferred in emergency response / security

Tools

CIM (Crisis Management tool)

Job description

IKM Stavanger is seeking a dedicated emergency response specialist for a 24/7 shift rotation. You will act as the main contact for emergency notifications, respond to incidents, and provide remote support during travel, following JMPs and CIM workflows.

The role requires strong analytical skills, fluency in Norwegian and English, stress resilience, and the ability to work both in a team and independently, including night and weekend shifts. Fixed-term contract through 30.04.2027.