Concierge at Luxury Hotel in Alta, Norway

MapleGroves; Alta; On-site; NOK 147,000 - 176,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Free meals during shifts

Career growth opportunities

Competitive salary

Job summary

MapleGroves in Alta, Norway, seeks a friendly Concierge to warmly welcome guests and assist with check-in in a luxury hotel setting. You will provide information on services and local attractions, arrange reservations, and handle special requests, working closely with other departments.

English fluency required; additional languages are a plus, and flexibility for nights, weekends, and holidays is essential.

Qualifications

• Experience in a luxury hotel or premium hospitality is preferred.
• Excellent oral and written English skills; additional languages are an asset.
• Knowledge of Alta's attractions, restaurants and transport options.
• Strong organizational skills with attention to detail.
• Ability to work independently as well as in a team.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel services, facilities, and local attractions
• Make recommendations and reservations for restaurants, activities, and transportation
• Arrange special requests such as flowers, gifts, or special amenities
• Handle guest inquiries, complaints, and requests promptly and professionally
• Maintain knowledge of current events and local activities to provide up-to-date recommendations to guests
• Monitor guest feedback and take necessary actions to ensure guest satisfaction
• Collaborate with other hotel departments to ensure smooth operations and excellent guest service

Skills

Communication skills

Guest service

Organizational skills

Teamwork

Flexibility

Independence

Job description

Concierge at Luxury Hotel in Alta, Norway

We are seeking a professional and customer-oriented Concierge to join our team at a luxury hotel located in the beautiful city of Alta, Norway. As the first point of contact for our guests, the Concierge plays a vital role in creating a welcoming and memorable experience for every guest.

Key Responsibilities

• Greet guests upon arrival and assist with check-in process


• Provide information about hotel services, facilities, and local attractions


• Make recommendations and reservations for restaurants, activities, and transportation


• Arrange special requests such as flowers, gifts, or special amenities


• Handle guest inquiries, complaints, and requests promptly and professionally


• Maintain knowledge of current events and local activities to provide up-to-date recommendations to guests


• Monitor guest feedback and take necessary actions to ensure guest satisfaction


• Collaborate with other hotel departments to ensure smooth operations and excellent guest service

Qualifications

• Previous experience in a similar role at a luxury hotel is preferred


• Excellent communication skills in English (additional languages are an asset)


• Knowledge of local area attractions, restaurants, and transportation options


• Strong organizational skills with attention to detail


• Ability to work independently as well as part of a team


• Flexibility to work different shifts including nights, weekends, and holidays

Benefits

• Competitive salary of 1500$ per month


• Accommodation provided


• Free visa sponsorship


• Complimentary meals during shifts


• Opportunities for career growth within our global company

If you have a passion for hospitality and enjoy providing exceptional service to guests from around the world, we would love to hear from you!