Concierge - Hospitality Services (Alta, Norway)

ConFlip; Alta; On-site; NOK 118,000 - 161,000; Full time

Benefits offered by this job

Visa sponsorship

Air ticket

Job summary

ConFlip in Alta, Norway invites a friendly Concierge to join our luxury hospitality team. You will greet guests, assist with check-in/out, provide local recommendations, and arrange reservations to ensure a memorable stay.

Ideal candidates have customer service experience in hospitality, excellent English, knowledge of the local area, and a professional, detail-oriented approach. Flexible hours, weekends, and holidays are required.

Qualifications

• Previous experience in a customer service role in hospitality preferred.
• Excellent communication skills in English.
• Strong knowledge of the local area and its attractions.
• Ability to work flexible hours including weekends and holidays.
• Professional appearance with a friendly demeanor.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet guests upon arrival and provide them with a warm welcome.
• Assist with check-in and check-out processes, including luggage handling.
• Provide information about local attractions, events, and services.
• Make reservations for guests at restaurants, tours, or transportation services.
• Arrange for special requests such as room decorations or gifts.
• Respond promptly to guest inquiries and complaints, resolving issues effectively.
• Maintain a clean and organized front desk area at all times.
• Collaborate with other hotel staff to ensure smooth operations and guest satisfaction.

Skills

Customer service

English communication

Local knowledge

Flexibility

Organization

Job description

Concierge - Hospitality Services (Alta, Norway)

As a Concierge in our luxury hospitality establishment in Alta, Norway, you will be responsible for providing exceptional customer service to our guests. Your main duty will be to assist guests with their various needs and requests, ensuring that their stay is comfortable and enjoyable. Join our team of dedicated professionals who strive to provide exceptional service to our valued guests.

Key Responsibilities

• - Greet guests upon arrival and provide them with a warm welcome
• - Assist with check-in and check-out processes, including luggage handling
• - Provide information about local attractions, events, and services
• - Make reservations for guests at restaurants, tours, or transportation services
• - Arrange for special requests such as room decorations or gifts
• - Respond promptly to guest inquiries and complaints, resolving issues effectively
• - Maintain a clean and organized front desk area at all times
• - Collaborate with other hotel staff to ensure smooth operations and guest satisfaction

Requirements

• - Previous experience in a customer service role in the hospitality industry preferred
• - Excellent communication skills in English (additional languages are a plus)
• - Strong knowledge of the local area and its attractions
• - Ability to work flexible hours including weekends and holidays
• - Professional appearance with a friendly demeanor
• - Strong organizational skills and attention to detail

Salary

We offer a competitive salary of 1300$ per month along with free visa sponsorship and air ticket.