Guest Services Concierge

StarsOfTheShow; Oslo; On-site; NOK 137,000 - 185,000; Full time

Job summary

StarsOfTheShow in Os, Norway is seeking a Guest Services Concierge to deliver exceptional customer service to hotel guests. You will be the first point of contact, greet guests, assist with check-in, and provide information about hotel amenities and local attractions.

You will make reservations for dining, transportation, or activities, offer local recommendations, handle guest requests with care, and coordinate with hotel staff to ensure a seamless experience.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospitality is preferred.
• Strong English communication; Norwegian is a plus.
• Excellent organizational skills.

Responsibilities

• Greet guests and assist with check-in.
• Provide information about hotel services.
• Make reservations for dining, transport, activities.
• Suggest local attractions and events.
• Address guest concerns promptly.
• Maintain a clean, organized lobby.
• Assist with luggage handling when needed.
• Communicate with hotel staff for seamless guest experience.

Skills

Customer service

Hospitality

English communication

Organizational skills

Fast-paced work

Professional demeanor

Education

High school diploma or equivalent

Job description

Guest Services Concierge

Profession: Concierge

City: Os, Norway

The Guest Services Concierge will provide exceptional customer service and support to hotel guests in Os, Norway. The ideal candidate will have a friendly and approachable demeanor, a strong attention to detail, and the ability to handle multiple tasks efficiently. As the first point of contact for guests, the Concierge will be responsible for providing information about hotel amenities and local attractions, making reservations and arrangements for guests, and addressing any guest concerns or requests.

Responsibilities

• Greet guests upon arrival and assist with check-in process


• Provide information about hotel services and amenities


• Make reservations for dining, transportation, or other activities as requested by guests


• Offer recommendations for local attractions and events


• Handle guest complaints or requests in a timely manner


• Maintain a clean and organized lobby area


• Assist with luggage handling when needed


• Communicate effectively with other hotel staff to ensure seamless guest experience

Requirements

• High school diploma or equivalent


• Previous experience in customer service or hospitality preferred


• Strong communication skills in English (Norwegian proficiency is a plus)


• Excellent organizational skills


• Ability to work under pressure in a fast-paced environment


• Friendly and professional demeanor

Salary

The salary for this position is 1500$ per month. This is a full-time position with standard working hours. Accommodation is not provided but free visa and ticket will be provided.