Concierge Assistant

Executive Connect Qatar; Oslo; On-site; NOK 109,000 - 148,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

Executive Connect Qatar in Oslo is seeking a Concierge Assistant to deliver exceptional guest experiences. You will greet arrivals, provide local recommendations, and handle reservations for dining, transport, and activities.

The role emphasizes strong communication, multitasking, and the ability to manage flexible hours including weekends and holidays. Prior guest services are preferred but not required, with a focus on creating memorable stays.

Qualifications

• High school diploma or equivalent (12 pass jobs).
• Fluent in English.
• Customer service experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to multitask and handle stressful situations with composure.
• Must be able to work flexible hours including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist them with check-in process.
• Provide information about hotel amenities, services, and local attractions.
• Make reservations for dining, entertainment, and transportation as requested by guests.
• Arrange for special requests such as room decorations or gifts.
• Maintain knowledge of upcoming events and activities in the city.
• Handle guest complaints or concerns in a timely and professional manner.
• Ensure that all requests are fulfilled promptly to meet guest expectations.
• Assist with luggage handling and storage when needed.

Skills

Fluent in English

Customer service

Communication skills

Interpersonal skills

Problem-solving

Multitasking

Stress management

Education

High school diploma

Job description

Concierge Assistant

As a Concierge Assistant in Oslo, you will be responsible for providing exceptional services to our guests and ensuring their satisfaction during their stay. You will assist the Concierge in various tasks such as making reservations, arranging transportation, and providing recommendations for local attractions. Your main goal will be to create a memorable experience for our guests by anticipating their needs and catering to their preferences.

Key Responsibilities:

• - Greet guests upon arrival and assist them with check-in process
• - Provide information about hotel amenities, services, and local attractions
• - Make reservations for dining, entertainment, and transportation as requested by guests
• - Arrange for special requests such as room decorations or gifts
• - Maintain knowledge of upcoming events and activities in the city
• - Handle guest complaints or concerns in a timely and professional manner
• - Ensure that all requests are fulfilled promptly to meet guest expectations
• - Assist with luggage handling and storage when needed

Requirements:

• - High school diploma or equivalent (12 pass jobs)
• - Fluent in English (additional language skills are a plus)
• - Customer service experience preferred but not required
• - Excellent communication and interpersonal skills
• - Strong problem-solving abilities
• - Ability to multitask and handle stressful situations with composure
• - Must be able to work flexible hours including weekends and holidays

Salary:

Starting salary of 1200$ per month (without experience). Salary may increase based on performance.

Benefits:

• We offer a competitive benefits package including health insurance, paid time off, and employee discounts at our hotel.

Location:

Our hotel is located in the beautiful city of Oslo. While accommodation is not provided, we can assist with finding suitable housing options.

Join our team as a Concierge Assistant and become part of creating unforgettable experiences for our guests.