AI Data Center Operations Specialist

Nscale; Glomfjord; On-site; NOK 520,000 - 760,000; Full time

Benefits offered by this job

Base salary + equity

Travel to other data centres

Job summary

Nscale is hiring an Infrastructure Support Operations Operator to oversee the day-to-day operation and reliability of its AI data centre infrastructure in Glomfjord. This hands-on role requires technical troubleshooting, incident response, and strong communication to support customers and maintain service levels.

You will mentor junior operators, coordinate with vendors, and contribute to process improvements while participating in on-call rotations and travel to other Nscale data centres as

Qualifications

• 2+ years of experience in data centre operations or similar infrastructure environments.
• Strong understanding of data centre operations, server hardware, and networking concepts.
• Proven ability to diagnose and resolve complex technical problems.
• Experience working in environments governed by SLAs and service management processes.
• Ability to mentor less experienced team members.
• Relevant technical certifications or equivalent practical experience.

Responsibilities

• Support day-to-day operation of Nscale's data centre infrastructure.
• Monitor activities and ensure SLA adherence.
• Troubleshoot hardware, software, and networking issues; drive resolutions.
• Lead and participate in incident response and post-incident reviews.
• Provide clear communication during incidents and escalations.
• Mentor junior operators and share best practices across the team.
• Coordinate with vendors for hardware maintenance and break‑fix activities.
• Contribute to documentation and runbooks for operational workflows.

Skills

Data centre operations

Server hardware

Networking concepts

Troubleshooting

SLA governance

Mentoring juniors

Certifications or experience

Job description

Nscale is hiring an Infrastructure Support Operations Operator to oversee the day-to-day operation and reliability of its AI data centre infrastructure in Glomfjord. This hands-on role requires technical troubleshooting, incident response, and strong communication to support customers and maintain service levels.

You will mentor junior operators, coordinate with vendors, and contribute to process improvements while participating in on-call rotations and travel to other Nscale data centres as