Workspace Manager

International Workplace Group plc; Amsterdam; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Global workplace network

Career growth opportunities

Engaging work environment

Résumé du poste

The workspace manager at IWG in Amsterdam oversees the front of house and creates a welcoming, productive environment for members and guests. You’ll be the face of the center, setting a positive first impression and driving a hospitality-focused culture.

You’ll lead day-to-day operations, greet visitors, manage bookings, mail, deliveries, and reception tasks, while building a strong community through events and member introductions. Your goal is exceptional service and high retention.

Qualifications

• Experience in hospitality, customer service, front-of-house, or community management is preferred.
• Ability to welcome guests and set a positive first impression.
• Strong organization and multi-tasking skills for a busy workspace.

Responsabilités

• Greet members, guests, and visitors warmly and professionally.
• Own the member experience by anticipating needs and resolving issues.
• Build community by connecting members and organizing events.
• Manage day-to-day operations including check-ins, bookings, mail, and deliveries.
• Keep reception and meeting rooms guest-ready and welcoming.
• Conduct tours for prospective members to drive retention and growth.
• Troubleshoot facility issues and liaise with vendors as needed.

Connaissances

People skills

Communication

Organization

Calm under pressure

Problem solving

Proactive

Office tech

Description du poste

Company: IWG (International Workplace Group) Markleader Flexible office provider — Regus / Spaces/ Signature

Location: Amsterdam area

Job Type: Full-time

About The Role

As our Workspace Manager, you are the heartbeat of the office center — the first smile our members and their guests see when they walk through the door, and the reason they choose to stay. You don't just manage a front desk; you build a community. Every day, you create an environment where people feel welcomed, valued, and set up to do their best work. This role is perfect for someone who genuinely loves people, thrives on hospitality, and takes pride in being the face of a space that others rely on.

What You'll Do

• Be the face of the office — greet members, guests, and visitors with warmth and professionalism, setting the tone for their entire day
• Own the member experience — anticipate needs, resolve issues quickly, and go the extra mile to make every interaction memorable
• Build community — get to know members by name, connect people with shared interests, and organize events that bring the community together
• Manage day-to-day operations — handle check-ins, meeting room bookings, mail, deliveries, and general office administration
• Keep the space guest-ready — ensure common areas, meeting rooms, and reception are always polished and welcoming
• Sales ales and retention — conduct tours for prospective members and help convert interest into new clients
• Solve problems on the fly — troubleshoot facility issues, liaise with vendors, and keep things running smoothly behind the scenes

What We're Looking For

• Previous experience in hospitality, customer service, front-of-house, or community management (hotel, retail, events, or coworking background is a plus)
• A natural representative people-person with excellent interpersonal and communication skills
• Someone who takes pride in appearance, professionalism, and creating a great first impression
• Highly organized, proactive, and comfortable juggling multiple priorities
• Calm under pressure with strong problem-solving instincts
• Positive, can-do attitude with genuine care for the people around you
• Comfortable with basic office technology and administrative tools

What You'll Get

• Competitive salary and benefits
• The opportunity to work at the center of a vibrant, professional community
• Career growth within a largest global workplace network
• A role where your personality and people skills are the job, not just a nice-to-have

IWG is the world's largest provider of flexible workspace solutions, with brands including Regus and Spaces operating in thousands of locations across the globe. We connect people and businesses through inspiring workspaces — and it starts with our Workspace Manager.