Workspace Host & Community Manager

Regus; Amsterdam; On-site; EUR 30,000 - 42,000; Full time

Job summary

IWG in Amsterdam area is seeking a proactive Workspace Manager to greet members and guests, cultivate a welcoming community, and ensure smooth daily operations. This role blends hospitality with front-desk leadership in a dynamic coworking environment.

You will manage check-ins, room bookings, mail, deliveries, and events while building relationships with members and colleagues to create a vibrant, professional workplace.

Qualifications

• Previous experience in hospitality, customer service, front-of-house, or community management.
• Natural representative people-person with excellent interpersonal and communication skills.
• Pride in appearance, professionalism, and creating a great first impression.
• Highly organized, proactive, and comfortable juggling multiple priorities.
• Calm under pressure with strong problem-solving instincts.
• Positive, can-do attitude with genuine care for people.
• Comfortable with basic office technology and administrative tools.

Responsibilities

• Be the face of the office - greet members, guests, and visitors with warmth and professionalism, setting the tone for their entire day.
• Own the member experience - anticipate needs, resolve issues quickly, and go the extra mile to make every interaction memorable.
• Build community - get to know members by name, connect people with shared interests, and organize events that bring the community together.
• Manage day-to-day operations - handle check-ins, meeting room bookings, mail, deliveries, and general office administration.
• Keep the space guest-ready - ensure common areas, meeting rooms, and reception are always polished and welcoming.
• Sales ales and retention - conduct tours for prospective members and help convert interest into new clients.
• Solve problems on the fly - troubleshoot facility issues, liaise with vendors, and keep things running smoothly behind the scenes.

Job description

IWG in Amsterdam area is seeking a proactive Workspace Manager to greet members and guests, cultivate a welcoming community, and ensure smooth daily operations. This role blends hospitality with front-desk leadership in a dynamic coworking environment.

You will manage check-ins, room bookings, mail, deliveries, and events while building relationships with members and colleagues to create a vibrant, professional workplace.