Welcoming Front Office Host — Craft Unforgettable Guest Stays

Hotelprofessionals; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Free gym access

Group sports events with colleagues

New Year’s party

Heartist card discounts on stays & F&B

Job summary

Mercure Amsterdam North is seeking a Front Office Host(ess) to welcome guests with a personal touch and ensure a seamless stay. You’ll be the heart of the hotel, providing city tips, reservations, bike Rentals, and more to create unforgettable experiences.

As part of a cluster role, you’ll work across Mercure Amsterdam North and TRIBE Amsterdam City, collaborating with two vibrant teams and delivering outstanding hospitality across brands.

Qualifications

• Warm, welcoming personality, focused on guest experience.
• Flexible to work varied shifts including mornings, evenings, weekends.
• Proactive and solution-oriented.
• Passionate about hospitality and creating unique guest experiences.

Responsibilities

• Greet guests and manage smooth check-in/check-out with a personal touch.
• Offer local tips, make restaurant reservations, arrange bike rentals and assist guests’ needs to ensure a seamless stay.
• This is a cluster role working at Mercure Amsterdam North and TRIBE Amsterdam City, joining two dynamic teams.

Job description

Mercure Amsterdam North is seeking a Front Office Host(ess) to welcome guests with a personal touch and ensure a seamless stay. You’ll be the heart of the hotel, providing city tips, reservations, bike Rentals, and more to create unforgettable experiences.

As part of a cluster role, you’ll work across Mercure Amsterdam North and TRIBE Amsterdam City, collaborating with two vibrant teams and delivering outstanding hospitality across brands.