Welcome Ambassador & Doorman — Luxury Hotel Entrance

Hotelprofessionals - W Amsterdam; Amsterdam; On-site; EUR 24,000 - 34,000; Full time

Job summary

W Amsterdam is seeking a Welcome Ambassador to join the Bellman team. You will be the first point of contact for guests, helping with luggage and guiding them to the reception, ensuring a smooth and personalized arrival experience.

As a Bellman/Doorman, you will monitor the entrance area, assist with vehicles, and collaborate with the reception and bell teams to maintain exceptional service in a luxury setting.

Qualifications

• You are friendly, helpful, and service-oriented.
• You enjoy interacting with guests and creating a positive experience.
• Fluent English is required; other languages are a plus.

Responsibilities

• Welcome guests at the hotel entrance in a friendly and professional manner.
• Assist guests with their luggage upon arrival and guide them to the reception.
• Open doors and assist guests with entering and exiting vehicles.
• Monitor the entrance, driveway, and lobby for cleanliness, safety, and presentation.
• Coordinate traffic flow (taxis, private cars, valet) for smooth arrivals and departures.
• Stay alert to happenings at the entrance and report issues to the team.
• Work closely with the reception and bell team.

Skills

Friendly personality

Service orientation

Fluent English

Job description

W Amsterdam is seeking a Welcome Ambassador to join the Bellman team. You will be the first point of contact for guests, helping with luggage and guiding them to the reception, ensuring a smooth and personalized arrival experience.

As a Bellman/Doorman, you will monitor the entrance area, assist with vehicles, and collaborate with the reception and bell teams to maintain exceptional service in a luxury setting.