- Plan and organize weekly workload, set priorities and ensure operational execution against KPI and rate expectations
- Lead, coach and develop Team Leaders and Supervisors
- Monitor performance, analyze deviations and implement corrective and preventive actions
- Drive process standardization and continuous improvement using LEAN principles and GXO Warehousing System practices
- Coordinate workload planning, staffing levels and shift support
- Ensure compliance with safety standards, legal requirements and GXO policies
- Promote a safety-first culture
- Maintain accurate operational reporting and documentation
- Collaborate with internal stakeholders and engage with the customer on daily operational topics
- Contribute to sustainability and efficiency initiatives
- Report directly to the Operations Manager and align on priorities and performance follow-up
Requirements
- (Pre) Bachelor’s degree in logistics, engineering, operations or business
- 7+ years’ warehouse/operations management experience
- Proven leadership and people-management skills
- Experience with performance, case and absence management
- Experience with coaching conversations and developing teams in a high-volume operational environment
- Strong communication skills in English; Spanish is a plus
- Ability to motivate teams and collaborate in an international environment
- Proactive, resilient and results-driven
- Ability to take ownership, work under pressure and deliver high-quality service
- Strong analytical, financial and reporting skills
- Broad technical insight and willingness to continuously develop
- Experience with or affinity for LEAN, 5S or Six Sigma
- Structured, improvement-focused way of working
- Flexibility to work outside a 9–5 schedule, including rotational shifts
Core Competencies
Demonstrates expertise in warehouse and operations management, with a strong focus on performance analysis, team development, and process improvement using LEAN principles. Proven ability to lead teams, ensure compliance with safety standards, and maintain operational efficiency in a high-volume environment.
Highest-signal resume keywords
- Warehouse Operations Management
- LEAN Principles
- Performance Management
- Team Leadership
- Analytical Skills
Hard Skills
- Warehouse Management
- Performance Analysis
- Operational Reporting
- Case Management
- Absence Management
- LEAN
- 5S
- Six Sigma
- Logistics
- Operations
Soft Skills
- Leadership
- Communication
- Motivation
- Collaboration
- Proactivity
Industry Keywords
- Safety Standards
- Operational Execution
- Continuous Improvement
- Sustainability Initiatives
- High-Volume Environment
Tools & Technologies