Waiter (0 hours: Part-Time / Weekend Focus)

Dalata Hotel Group plc; Amsterdam; On-site; EUR 16,531 - 22,041; Part time

Benefits offered by this job

50% off food & drinks in all Dalata hotels

€60 employee room rate across all Dalata properties

Daily fresh meals during your shift

Uniform provided

30% Friends & Family discount on stays

Annual leave reward system

Travel allowance for commutes over 10km

Free overnight stay after probation

Job summary

Dalata Hotel Group plc, located in Amsterdam, seeks a part-time Waiter for Café Americain, emphasizing weekend availability. Responsibilities include delivering exceptional service, maintaining a welcoming atmosphere, and effectively communicating with guests.

The ideal candidate has prior experience, strong communication skills, and a commitment to enhancing guest experiences. Join a people-first team, enjoy fresh meals on shift, and benefit from discounts across all Dalata hotels.

Qualifications

• At least 1 year of experience in a similar role.
• Flexible availability for weekends and holidays.
• Proactive and attentive to detail.

Responsibilities

• Deliver exceptional service to guests.
• Maintain a welcoming atmosphere in the restaurant.
• Accurately take and deliver food and beverage orders.
• Resolve guest complaints professionally.
• Collaborate effectively with colleagues.

Skills

Customer service

Fluency in English

Team collaboration

Communication

Calm under pressure

Education

MBO+ level work- and thinking skills

Job description

Waiter (Part-Time / Weekend Focus) - Cafe Americain at Clayton Hotel Amsterdam American

Step into the spotlight at Café Americain — an iconic, Art Deco dining landmark in the heart of Amsterdam’s bustling Leidseplein.

We’re looking for a charismatic and service-driven part-time Waiter, with a strong focus on weekend availability, to bring warmth, energy, and professionalism to every guest interaction. From morning coffees to elegant dinners and everything in between, you’ll help create memorable moments in one of the city’s most storied hospitality venues.

Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel nestled in one of the most beautiful art nouveau buildings in the Netherlands. Home to the legendary Café Americain and stylish Bar Americain, we serve guests from around the world with a culinary experience that’s as memorable as the setting.

Objective of the Role

As a part-time Waiter at Café Americain, you’re at the heart of the guest experience — delivering exceptional service with warmth, professionalism, and attention to detail. Whether welcoming guests on the lively terrace or inside the stunning Art Deco restaurant, you’ll ensure every visit feels special from the first greeting to the final farewell. This role is ideally suited to someone seeking part-time hours with a strong emphasis on weekend shifts in a vibrant, high-energy environment.

You’ll serve everything from breakfast and lunch to drinks and dinner, using your product knowledge and genuine passion for hospitality to anticipate guest needs and exceed expectations. Adaptable and team-focused, you’ll support your colleagues through busy service periods and handle the unexpected with calm and confidence.

This is a fast-paced, rewarding role — perfect for those who thrive in dynamic environments and love connecting with people.

Key Responsibilities

Know Your Menu Inside Out

• Be fully familiar with all menu items, including ingredients, allergens, and wine list, to confidently assist guests and answer questions – of course, we will train you!

Create a Welcoming Atmosphere

• Greet guests warmly with a smile and positive attitude, making each visitor feel valued from the moment they arrive.
• Maintain the restaurant’s appearance — keeping tables, chairs, floors, lighting, music, and décor clean, tidy, and inviting at all times.

Serve with Excellence

• Take food and beverage orders accurately and efficiently, offering knowledgeable suggestions and upselling where appropriate.
• Deliver orders promptly and ensure every guest receives complete and flawless service.

Communicate and Collaborate

• Maintain clear, positive communication with colleagues to ensure smooth service flow.
• Participate actively in team meetings to stay informed about new products, procedures, and upcoming events.

Handle Challenges Calmly

• Resolve guest complaints professionally using property procedures, turning challenges into positive experiences.

Go the Extra Mile

• Take initiative to assist guests and colleagues wherever needed to create a seamless and memorable service experience.

What We’re Looking For

We’re looking for a Waiter who brings energy, professionalism, and a genuine passion for delivering outstanding service. Here’s what makes a great fit:

• At least 1 year of experience in a similar role, with a passion for delivering exceptional service
• Availability to work part-time hours, with a strong focus on weekends, evenings, and public holidays
• Fluent in English or Dutch (bonus points for any other languages you speak!)
• Friendly, professional, and presentable, with excellent communication skills
• Calm under pressure, flexible, and able to juggle busy service times with a smile
• Proactive, attentive to detail, and eager to learn — especially about our menu, drinks, and POS system
• Flexibility to work weekends, evenings, and public holidays
• MBO+ level work- and thinking skills or equivalent

What You’ll Get From Us

At Dalata, we believe great people deserve great rewards. Here’s what you can expect when you join our team:

A Culture That Cares

• A warm, people-first team where you’re valued and supported
• Regular staff events, recognition programmes, and a workplace that feels like home

Real Career Progression

• Access to our Dalata Academy for learning, growth, & career development
• Opportunities to grow your career across our hotels currently in Ireland, the UK, Germany, and the Netherlands

Daily Perks

• Fresh meals during your shift
• Uniform provided
• 50% off food & drinks in all Dalata hotels
• €60 employee room rate across all Dalata-owned properties
• 30% Friends & Family discount on stays

Extra Benefits

• One extra annual leave day for every year you work (up to 5 additional days)
• Travel allowance for commutes over 10km
• Free overnight stay in the hotel after your probation period
• Access to our Employee Assistance Programme

Dalata is a proudly inclusive employer. We celebrate diversity and are committed to creating a workplace where everyone can thrive. If you need any accommodations during the application process, just let us know.