Waiter for Bar Americain

StudentJob; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

50% off food & drinks in all Dalata hotels

€60 employee room rate across all Dalata-owned properties

30% Friends & Family discount on stays

Fresh meals during shifts

Uniform provided

Extra annual leave for years worked

Travel allowance for long commutes

Free overnight stay after probation

Access to Employee Assistance Programme

Job summary

Clayton Hotel Amsterdam American is looking for a charismatic Waiter to join Bar Americain in Amsterdam. This dynamic role focuses on providing exceptional service and creating memorable experiences for guests in a vibrant atmosphere. Responsibilities include knowing the beverage menu, maintaining the bar's ambiance, and collaborating with team members. Applicants should have at least a year of experience in high-end settings, excellent communication skills, and a proactive attitude. Join a supportive team that values career growth and offers perks like discounted stays and meals.

Qualifications

• At least 1 year of experience in a bar or high-end hospitality setting.
• Flexible, calm under pressure, and proactive.
• Knowledge of spirits, cocktails, wines, and beers is a plus.

Responsibilities

• Deliver exceptional service to guests at Bar Americain.
• Greet guests warmly and maintain a lively atmosphere.
• Communicate and collaborate with colleagues for seamless service.

Skills

Experience in high-end hospitality

Fluent in English

Excellent communication skills

Customer service skills

Education

MBO+ level work-and-thinking skills

Job description

Waiter - Bar Americain at Clayton Hotel Amsterdam American

Step into the spotlight at Bar Americain – an iconic, stylish bar renowned for its legendary cocktails and vibrant atmosphere in the heart of Amsterdam's bustling Leidseplein.

We're looking for a charismatic and service-driven Waiter to bring warmth, energy, and professionalism to every guest interaction. From relaxed afternoon drinks to lively evening service, you'll help create unforgettable moments in one of the city's most legendary hospitality venues.

Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel nestled in one of the most beautiful art nouveau buildings in the Netherlands. Home to the legendary Bar Americain and stylish Café Americain, we serve guests from around the world with an exceptional experience that is as memorable as its setting.

Objective of the Role

As a Waiter at Bar Americain, you're at the heart of the guest experience – delivering exceptional service with passion, professionalism, and attention to detail. Whether welcoming guests for relaxed afternoon drinks or lively evening cocktails, you'll ensure every visit feels special from the first greeting to the final farewell.

You'll expertly recommend and serve a wide range of premium beverages – from classic cocktails and fine wines to beers – using your knowledge and enthusiasm to anticipate guest needs and exceed expectations. Adaptable and team-focused, you'll support your colleagues through busy service periods and keep the bar buzzing with energy and rhythm.

This is a fast‑paced, rewarding role – perfect for those who thrive in dynamic environments and love connecting with people in a vibrant setting.

Key Responsibilities

Know Your Beverage Menu Inside Out

• Be fully familiar with the cocktail, spirits, beer, and wine menus – including ingredients, origins, and pairings – to confidently assist guests and answer questions. Of course, we will train you!

Create a Welcoming and Lively Atmosphere

• Greet guests warmly with a smile and positive attitude, making each visitor feel valued from the moment they arrive.
• Maintain the bar and surrounding seating areas – keeping glassware, tools, garnishes, floors, lighting, and décor clean, tidy, and inviting at all times.

Serve with Excellence

• Take drink orders accurately and efficiently, offering knowledgeable recommendations and upselling premium options where appropriate.
• Deliver beverages promptly, ensuring every guest receives complete, precise, and flawless service.

Communicate and Collaborate

• Maintain clear, positive communication with colleagues to ensure seamless, energetic service from set‑up to last call.
• Participate actively in team meetings to stay informed about new products, procedures, and events.

Handle Challenges Calmly

• Resolve guest concerns professionally using property procedures, turning challenges into positive experiences.

Go the Extra Mile

• Take initiative to assist guests and colleagues wherever needed to create a seamless, memorable bar experience.
• Handle payments accurately and efficiently, managing guest tabs through the POS system.

What We're Looking For

• At least 1 year of experience in a bar, lounge, or high‑end hospitality setting, with a strong or growing knowledge of spirits, cocktails, wines, and beers or an eagerness to learn.
• Fluent in English (bonus points for Dutch or any other languages you speak).
• Friendly, professional, and presentable, with excellent communication skills.
• Calm under pressure, flexible, and able to juggle busy service times with a smile.
• Proactive, attentive to detail, and eager to learn – especially about our beverage menu and POS system.
• Flexibility to work evenings, weekends, and public holidays.
• MBO+ level work‑and thinking skills or equivalent.
• Must meet legal age requirements for alcohol service.

If you're motivated, reliable, and ready to be part of an iconic and dynamic team – we want to hear from you.

What You'll Get From Us

A Culture That Cares

• A warm, people‑first team where you're valued and supported.
• Regular staff events, recognition programmes, and a workplace that feels like home.

Real Career Progression

• Access to our Dalata Academy for learning, growth, and career development.
• Opportunities to grow your career across our hotels currently in Ireland, the UK, Germany, and the Netherlands.

Daily Perks

• Fresh meals during your shift.
• Uniform provided.
• 50% off food & drinks in all Dalata hotels.
• €60 employee room rate across all Dalata‑owned properties.
• 30% Friends & Family discount on stays.

Extra Benefits

• One extra annual leave day for every year you work (up to 5 additional days).
• Travel allowance for commutes over 10km.
• Free overnight stay in the hotel after your probation period.
• Access to our Employee Assistance Programme.

At Dalata Hotel Group, we don't just run hotels – we build careers and communities. We bring the heart of hospitality to everything we do: supporting our teams, welcoming our guests, and growing together across countries. As Ireland's largest hotel operator, we see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

You'll be joining a workplace that values Our People, Our Fairness, Our Service and Our Individuality. Whether you're on your first day or your fifth year, your ideas, voice, and growth matter here. Our company is a place where you can do great things – individually and as a team. Through our award‑winning training programmes and a culture of recognition, we'll help you reach the next level – and enjoy the journey along the way.

Dalata is a proudly inclusive employer. We celebrate diversity and are committed to creating a workplace where everyone can thrive. If you need any accommodations during the application process, just let us know.

Ready to take your next step? Apply now and show us what you bring to the table.