Overview
Waiter - Bar Americain at Clayton Hotel Amsterdam American
Bar Americain is an iconic, stylish bar renowned for its legendary cocktails and vibrant atmosphere in the heart of Amsterdam’s Leidseplein. We’re looking for a charismatic and service-driven Waiter to bring warmth, energy, and professionalism to every guest interaction. From relaxed afternoon drinks to lively evening service, you’ll help create unforgettable moments in one of the city’s most legendary hospitality venues.
Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel in an art nouveau building. Home to Bar Americain and Café Americain, we serve guests from around the world with an exceptional experience that’s as memorable as its setting.
Objective of the Role
As a Waiter at Bar Americain, you’re at the heart of the guest experience - delivering exceptional service with passion, professionalism, and attention to detail. You’ll welcome guests for relaxed afternoon drinks or lively evening cocktails, ensuring every visit feels special from the first greeting to the final farewell.
You’ll expertly recommend and serve a wide range of premium beverages—from classic cocktails and fine wines to beers—using your knowledge and enthusiasm to anticipate guest needs and exceed expectations. Adaptable and team-focused, you’ll support your colleagues through busy service periods and keep the bar buzzing with energy and rhythm.
This is a fast-paced, rewarding role - perfect for those who thrive in dynamic environments and love connecting with people in a vibrant setting.
Key Responsibilities
- Know Your Beverage Menu Inside Out – Be fully familiar with the cocktail, spirits, beer, and wine menus, including ingredients, origins, and pairings, to confidently assist guests. Training will be provided.
- Create a Welcoming and Lively Atmosphere – Greet guests warmly and maintain a clean, inviting bar and surrounding seating areas.
- Serve with Excellence – Take drink orders accurately, offer knowledgeable recommendations, upsell premium options, and deliver beverages promptly with precise service.
- Communicate and Collaborate – Maintain clear, positive communication with colleagues to ensure seamless service; participate in meetings to stay informed about new products and events.
- Handle Challenges Calmly – Resolve guest concerns professionally using property procedures.
- Go the Extra Mile – Take initiative to assist guests and colleagues; manage guest tabs through the POS system.
What We’re Looking For
- At least 1 year of experience in a bar, lounge, or high-end hospitality setting, with knowledge of spirits, cocktails, wines, and beers or a willingness to learn
- Fluent in English; Dutch or other languages are a plus
- Friendly, professional, and well-presented with excellent communication skills
- Calm under pressure, flexible, and able to juggle busy service times with a smile
- Proactive, attentive to detail, and eager to learn about the beverage menu and POS system
- Availability to work evenings, weekends, and public holidays
- MBO+ level work- and thinking skills or equivalent
- Must meet legal age requirements for alcohol service
If you’re motivated, reliable, and ready to be part of an iconic and dynamic team - we want to hear from you.
What You’ll Get From Us
A Culture That Cares
- A warm, people-first team where you’re valued and supported
- Regular staff events and recognition programs
Real Career Progression
- Access to the Dalata Academy for learning, growth, and career development
- Opportunities to grow your career across our hotels in Ireland, the UK, Germany, and the Netherlands
Daily Perks
- Fresh meals during your shift
- Uniform provided
- 50% off food & drinks in all Dalata hotels
- €60 employee room rate across Dalata-owned properties
- 30% Friends & Family discount on stays
Extra Benefits
- One extra annual leave day per year worked (up to 5 extra days)
- Travel allowance for commutes over 10km
- Free overnight stay in the hotel after probation
- Access to our Employee Assistance Programme
Work Environment and Inclusion
Dalata is an inclusive employer that celebrates diversity and is committed to a workplace where everyone can thrive. If you need accommodations during the application process, please let us know.