Waiter for Bar Americain

Dalata Hotel Group plc; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Fresh meals during shifts

Uniform provided

50% off food & drinks at all Dalata hotels

€60 employee room rate across all Dalata properties

30% Friends & Family discount on stays

One extra annual leave day for each year worked, up to 5 days

Travel allowance for commutes over 10km

Free overnight stay after probation

Access to Employee Assistance Programme

Job summary

Dalata Hotel Group plc is looking for a charismatic Waiter for Bar Americain at the Clayton Hotel Amsterdam American. This role involves delivering exceptional service with passion, attentiveness, and professionalism to create memorable experiences for guests in a vibrant setting. Responsibilities include taking drink orders, maintaining cleanliness, and collaborating with colleagues. Candidates should have at least one year of relevant experience, be fluent in English, and possess strong customer service skills. A warm, supportive culture and career growth opportunities await you.

Qualifications

• At least 1 year of experience in a bar or high-end hospitality setting.
• Fluent in English (Dutch or other languages are a bonus).
• Friendly, professional, and presentable demeanor.
• Calm under pressure and flexible during busy service times.
• Proactive and eager to learn about the beverage menu.

Responsibilities

• Deliver exceptional service and create memorable experiences for guests.
• Maintain cleanliness and organization of the bar area.
• Take accurate drink orders and deliver them promptly.
• Communicate effectively with colleagues for seamless service.
• Resolve guest concerns professionally.

Skills

Knowledge of spirits, cocktails, wines, and beers

Excellent communication skills

Ability to handle pressure

Attention to detail

Customer service skills

Education

MBO+ level work- and thinking skills

Job description

Waiter - Bar Americain at Clayton Hotel Amsterdam American

Step into the spotlight at Bar Americain — an iconic, stylish bar renowned for its legendary cocktails and vibrant atmosphere in the heart of Amsterdam’s bustling Leidseplein.

We’re looking for a charismatic and service-driven Waiter to bring warmth, energy, and professionalism to every guest interaction. From relaxed afternoon drinks to lively evening service, you’ll help create unforgettable moments in one of the city’s most legendary hospitality venues.

Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel nestled in one of the most beautiful art nouveau buildings in the Netherlands. Home to the legendary Bar Americain and stylish Café Americain, we serve guests from around the world with an exceptional experience that’s as memorable as its setting.

Objective of the Role

As a Waiter at Bar Americain, you’re at the heart of the guest experience — delivering exceptional service with passion, professionalism, and attention to detail. Whether welcoming guests for relaxed afternoon drinks or lively evening cocktails, you’ll ensure every visit feels special from the first greeting to the final farewell.

You’ll expertly recommend and serve a wide range of premium beverages — from classic cocktails and fine wines to beers — using your knowledge and enthusiasm to anticipate guest needs and exceed expectations. Adaptable and team-focused, you’ll support your colleagues through busy service periods and keep the bar buzzing with energy and rhythm.

This is a fast-paced, rewarding role — perfect for those who thrive in dynamic environments and love connecting with people in a vibrant setting.

Key Responsibilities

Know Your Beverage Menu Inside Out

• Be fully familiar with the cocktail, spirits, beer, and wine menus — including ingredients, origins, and pairings — to confidently assist guests and answer questions. Of course, we will train you!

Create a Welcoming and Lively Atmosphere

• Greet guests warmly with a smile and positive attitude, making each visitor feel valued from the moment they arrive.
• Maintain the bar and surrounding seating areas — keeping glassware, tools, garnishes, floors, lighting, and décor clean, tidy, and inviting at all times.

Serve with Excellence

• Take drink orders accurately and efficiently, offering knowledgeable recommendations and upselling premium options where appropriate.
• Deliver beverages promptly, ensuring every guest receives complete, precise, and flawless service.

Communicate and Collaborate

• Maintain clear, positive communication with colleagues to ensure seamless, energetic service from set-up to last call.
• Participate actively in team meetings to stay informed about new products, procedures, and events.

Handle Challenges Calmly

• Resolve guest concerns professionally using property procedures, turning challenges into positive experiences.

Go the Extra Mile

• Take initiative to assist guests and colleagues wherever needed to create a seamless, memorable bar experience.
• Handle payments accurately and efficiently, managing guest tabs through the POS system.

What We’re Looking For:

We’re looking for a Waiter who brings passion, professionalism, and a genuine love for premium beverages and exceptional service. Here’s what makes a great fit:

• At least 1 year of experience in a bar, lounge, or high-end hospitality setting, with a strong or growing knowledge of spirits, cocktails, wines, and beers – or are eager to learn
• Fluent in English (bonus points for Dutch or any other languages you speak!)
• Friendly, professional, and presentable, with excellent communication skills
• Calm under pressure, flexible, and able to juggle busy service times with a smile
• Proactive, attentive to detail, and eager to learn — especially about our beverage menu and POS system
• Flexibility to work evenings, weekends, and public holidays
• MBO+ level work- and thinking skills or equivalent
• Must meet legal age requirements for alcohol service

What You’ll Get From Us:

At Dalata, we believe great people deserve great rewards. Here’s what you can expect when you join our team:

A Culture That Cares

• A warm, people-first team where you’re valued and supported
• Regular staff events, recognition programmes, and a workplace that feels like home

Real Career Progression

• Access to our Dalata Academy for learning, growth, & career development
• Opportunities to grow your career across our hotels currently in Ireland, the UK, Germany, and the Netherlands

Daily Perks

• Fresh meals during your shift
• Uniform provided
• 50% off food & drinks in all Dalata hotels
• €60 employee room rate across all Dalata-owned properties
• 30% Friends & Family discount on stays

Extra Benefits

• One extra annual leave day for every year you work (up to 5 additional days)
• Travel allowance for commutes over 10km
• Free overnight stay in the hotel after your probation period
• Access to our Employee Assistance Programme

A Culture You Can Grow In:

At Dalata Hotel Group, we don’t just run hotels — we build careers and communities. We bring the heart of hospitality to everything we do: supporting our teams, welcoming our guests, and growing together across countries. As Ireland's largest hotel operator, we see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

You’ll be joining a workplace that values Our People, Our Fairness, Our Service and Our Individuality. Whether you’re on your first day or your fifth year, your ideas, voice, and growth matter here. Our company is a place where you can do great things – individually and as a team. Through our award-winning training programmes and a culture of recognition, we’ll help you reach the next level — and enjoy the journey along the way.

Dalata is a proudly inclusive employer. We celebrate diversity and are committed to creating a workplace where everyone can thrive. If you need any accommodations during the application process, just let us know.

Ready to take your next step? Apply now and show us what you bring to the table!