Information Technology Support Technician

bid.; Amsterdam; On-site; EUR 30,000 - 45,000; Full time

Job summary

A leading company is seeking an IT Support Technician to deliver high-quality support for a Fortune 500 client. The role involves troubleshooting and collaborating with clients to ensure operational efficiency across various systems. Ideal candidates are problem-solvers with strong interpersonal skills and a minimum of three years' experience in a similar role.

Qualifications

• 3 years of experience in a field service representative or similar role.
• Experience with managing technical equipment.
• Accustomed to using mobile tools and applications.

Responsibilities

• Collaborates with clients to identify and solve technical issues.
• Performs installation and maintenance of client systems.
• Maintains relationships and identifies service agreement opportunities.

Skills

Critical thinking

Problem-solving

Team player

Interpersonal skills

Time-management

Job description

bid. Amsterdam, North Holland, Netherlands

bid. Amsterdam, North Holland, Netherlands

1 week ago Be among the first 25 applicants

Exciting Opportunity for IT Support Technicians – Join Our Team and Work with a Fortune 500 Client!

We are supporting Stryker, a prestigious international Fortune 500 company, who is looking for an IT Support Technician to join their dynamic team. This is a fantastic opportunity for an enthusiastic professional to make a direct impact by ensuring our client’s technology runs smoothly and efficiently.

As an IT Support Technician, you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain, and repair various systems will be crucial.

Main Accountabilities:

• Collaborates with clients to identify problems and develop effective technical solutions.
• Responds to or escalate calls within given timeframes. Performs installation and maintenance of client systems e.g. PCs, (mobile phones)
• Develops and maintains client relationships, identifying opportunities to expand service agreements.
• Assists in development of test and repair processes.
• Liaises with help desks, support centers etc.
• Performs trouble shooting and problem resolution.

Requirements and Qualifications:

• 3 years of experience field service representative or similar role
• Experience with managing and preserving technical equipment
• Critical thinking and problem-solving skills
• Team player with effective time-management skills.
• Great interpersonal and communication skills
• Accustomed to using mobile tools and applications

If you are a motivated professional ready to contribute to a dynamic and growing team, we encourage you to apply.

Join us in delivering high-quality IT support!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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