Senior Support Engineer (LANWAN/SCCM)

A2G Consulting BV (A2G Technologies); Amsterdam; Hybrid; EUR 52,000 - 78,000; Full time

Benefits offered by this job

20 days of holiday per year

Personal Development – Certification Charges reimbursed

Income Tax Return Filing

Visa Sponsorship for Candidate & Dependants

Possibility of bonus

Job summary

A leading staffing company in Amsterdam is looking for a Senior Support Engineer to manage client IT support across hybrid settings. The ideal candidate will have extensive experience in LAN/WAN, SCCM, and Desktop Support. Responsibilities include system installation, troubleshooting, and client communication. Competitive salary and benefits include 20 days of holiday, personal development support, and visa sponsorship available for the right candidate.

Qualifications

• 6-8 years of experience in IT support.
• Good communication, organizational, analytical and troubleshooting skills.

Responsibilities

• Installing and configuring client computer systems
• Responding to client IT support requests
• Meeting with clients to diagnose software, networking, or hardware issues
• Providing technical support on-site or via remote-access systems
• Troubleshooting hardware and software issues
• Offering solutions that meet the needs of the client
• Troubleshooting hardware and software issues
• Installing and maintaining hardware and computer peripherals
• Installing and upgrading operating systems and computer software
• Troubleshooting networking and connection issues
• IMAC of new network printers and related service drivers
• Issuing loaner PC and peripheral devices and maintaining stock
• Install and set‑up of user desk phone devices and training if needed
• Support level 23 teams with touch services for devices not reachable remotely for in scope sites
• Install and de‑install Audio Visual equipment and cabling in conference rooms
• Tape handling offsite storage for in scope sites
• Site surveys in advance of major work
• Advising on software or hardware upgrades
• Providing basic training to users on computer operation and management

Skills

LAN/WAN

SCCM

IP Phones

Windows

Desktop Support

Job description

Direct message the job poster from A2G Consulting BV (A2G Technologies)

HR Client Partner & Sr. Technical Recruitment Consultant at A2G Technologies

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Office 3 days Work from Home

Your Profile & DNA:

We are seeking a highly skilled Senior Support Engineer with expertise in LAN/WAN, SCCM, IP Phones, Windows, Desktop Support to join our dynamic team.

Responsibilities

• Installing and configuring client computer systems
• Responding to client, IT support requests
• Contacting clients to find out the nature of the problem
• Meeting with clients to diagnose software, networking, or hardware issues
• Providing technical support on-site or via remote‑access systems
• Offering solutions that meet the needs of the client
• Troubleshooting hardware and software issues
• Installing and maintaining hardware and computer peripherals
• Installing and upgrading operating systems and computer software
• Troubleshooting networking and connection issues
• IMAC of new network printers and related service drivers
• Issuing loaner PC and peripheral devices and maintaining stock
• Install and set‑up of user desk phone devices and training if needed
• Support level 23 teams with touch services for devices not reachable remotely for in scope sites
• Install and de‑install Audio Visual equipment and cabling in conference rooms
• Tape handling offsite storage for in scope sites
• Site surveys in advance of major work
• Advising on software or hardware upgrades
• Providing basic training to users on computer operation and management

Qualification & Experience

• Must Have Skills: LAN/WAN, SCCM, IP Phones, Windows, Desktop Support
• Good communication, organisational, analytical and troubleshooting skills

What do we offer?

If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!

This position is for 1 year with possibility of extension. We offer competitive gross salary in line with the market standard.

Besides that, we offer the following benefits, such as:

• 20 days of holiday per year based on 40 hours
• Encourage Personal Development – Certification (Certification Charges reimbursed)
• Income Tax Return Filing
• We provide Visa Sponsorship for Candidate & Dependants
• Possibility of bonus

Who we are

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non‑high‑tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career‑enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.

Employment Details

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology

Industries: IT Services and IT Consulting

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