Team Member Host

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Hourly wage

Employee discounts

Informal environment

Staff events

Job summary

ibis Amsterdam Centre Stopera in Amsterdam welcomes guests as a Team Member Host to the Front Office and supports Food & Beverage operations. You’ll greet guests, manage check-ins and check-outs, and be the main contact during their stay.

You will work mornings, evenings and weekends with shifts starting as early as 07:00 and ending by 23:00. The role offers an informal, friendly environment and growth opportunities within Accor’s global hotel group.

Qualifications

• Front Office experience or strong hospitality-orientated mindset
• Willing to work mornings, evenings and weekends
• Flexible to adapt to shift patterns and guest needs

Responsibilities

• Welcoming guests and handling check-ins and check-outs
• Providing guests with information about the hotel and the local area
• Acting as the main point of contact for guests during their stay
• Coordinating with Housekeeping, F&B and Technical Services
• Supporting Food & Beverage operations, including breakfast service and bar shifts
• Handling guest questions and requests in a professional and friendly manner

Job description

At ibis Amsterdam Centre Stopera, everything revolves around hospitality and teamwork. Our modern hotel with 207 rooms is located in the heart of Amsterdam and serves as a home base for both business travelers and city explorers. With a energetic team of 25 employees, we strive every day to create an unforgettable experience for our guests.

As part of Accor, we not only offer a pleasant working environment but also plenty of opportunities for personal and professional growth within one of the world’s largest hotel groups.

Job Description

Do you enjoy working in a dynamic environment, within a fun and friendly team, and being the face of the hotel? Do you already have Front Office experience, or does working in a hotel truly appeal to you? Then we are looking for you!

As a Team Member Host, you will work at the Front Office and support Food & Beverage operations. No day is the same, and you play a key role in ensuring our guests enjoy a fantastic stay.

Key responsibilities

• Welcoming guests and handling check-ins and check-outs
• Providing guests with information about the hotel and the area
• Acting as the main point of contact for guests during their stay
• Coordinating with departments such as Housekeeping, F&B and Technical Services
• Supporting Food & Beverage operations, including breakfast service and bar shifts
• Handling guest questions, requests and any issues in a professional and friendly manner

Qualifications

About the role

• You willwork at the Front Office, withshifts in Food & Beverage
• You are flexible and available to work mornings, evenings and weekends
• The earliest shift starts at 07:00, and the latest shift ends at 23:00

Additional Information

What we offer

• A competitive hourly wage between starting from €16,47,- gross per hour, depending on experience.
• Attractive employee discounts on overnight stays and food & beverage in Accor hotels worldwide
• An informal and pleasant working environment
• A fun company culture with regular staff events, parties and activities