Team Leader, Event Sales & MICE Growth

Hotelprofessionals; Amsterdam; On-site; EUR 50,000 - 70,000; Full time

Job summary

Novotel Amsterdam City is seeking a Team Leader Event Sales to lead the MICE reservations team and oversee reservations for meetings and events. You will inspire colleagues, manage workflows, and drive improvements in the sales process.

You will act as the main point of contact within the department, coordinating with operations to deliver superior guest experiences for events ranging from 2 to 450 attendees and ensuring seamless handovers across departments.

Qualifications

• MBO level 4 education or equivalent.
• At least 2 years of experience in a similar hotel role.
• Proficient in automated reservation systems and English Fluent.

Responsibilities

• Lead the back office of the sales team and handle all group and individual reservations.
• Ensure MICE requests (2–450 people) are managed with excellent service.
• Coordinate with operations to ensure smooth handover and guest satisfaction.

Skills

Networking

People management

Customer service

Education

MBO level 4

Tools

Automated systems

Job description

Novotel Amsterdam City is seeking a Team Leader Event Sales to lead the MICE reservations team and oversee reservations for meetings and events. You will inspire colleagues, manage workflows, and drive improvements in the sales process.

You will act as the main point of contact within the department, coordinating with operations to deliver superior guest experiences for events ranging from 2 to 450 attendees and ensuring seamless handovers across departments.