Team Leader Event Sales

Hotelprofessionals - Novotel Amsterdam City; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Job summary

Novotel Amsterdam City zoekt een Team Leader Event Sales die samen met een team verantwoordelijk is voor de conversie van Convention Center bookings en gereserveerde kamers. Je coördineert back-office reserveringen voor MICE-events van 2 tot 450 personen en zorgt voor uitstekende service en nauwkeurige data-overdracht aan operationele afdelingen.

Je bouwt aan workflowverbeteringen, motiveert het team en fungeert als schakel tussen sales en andere afdelingen.

Qualifications

• Minimaal MBO niveau 4 opleiding en ≥2 jaar ervaring in een vergelijkbare hotelrol.
• Beheersing van Engelstalige communicatie.
• Kennis van geautomatiseerde systemen.

Responsibilities

• Leiding geven aan een team dat reserveringen afhandelt en backoffice ondersteunt.
• Beheren van MICE-reserveringen voor 2–450 personen en aanverwante kamervoorzieningen.
• Bijdragen aan workflow-verbeteringen en naadloze overdracht naar operationele afdelingen.

Skills

Engels

Automatiseringskennis

Education

MBO niveau 4

Job description

Passion, quality and professionalism is what Novotel Amsterdam City stands for. With over 610 renovated guestrooms, 1 restaurant, 17 meeting rooms, and a fitness and sauna. Novotel Amsterdam City is one of the largest 4-star hotels in the Benelux area with a great team of around 140 employees.

Novotel Amsterdam City has 610 rooms and 1,300 m² of meeting space spread across 20 rooms. As a Team Leader Event Sales, you and your team are responsible for our Convention Center bookings and, to some extent, room reservations as well.

Are you ready for a new challenge in the vibrant world of hospitality?

Our reservations team consists of ten enthusiastic colleagues, four of whom are fully dedicated to Banquet Sales. Our Commercial Manager is looking for a right-hand person, a driven Team Leader who inspires, supports, and helps the team grow.

In this role, you and your team will ensure that our Convention Centre; 1,300 m² of meeting space spread across 20 rooms, and our 610 hotel rooms are filled with satisfied guests and successful events. You’re a true organizer, thrive on variety, and get energy from working together in a dynamic environment.

Does this sound like your next adventure? Then read on to discover what we have to offer!

What will you do?

The team forms the back office of our sales department and handles all incoming individual and group reservations. They ensure that every MICE request (meetings and events from 2 to 450 people, including related room bookings) is managed with excellent service.

The MICE segment plays a key role in our hotel. We provide our clients with essential information, prepare quotations, process booking data, acquire new and existing clients, and ensure a smooth handover to the operational departments within the hotel (from the Kitchen to the Front Office).

As Team Leader Event Sales, you are the main point of contact within the department. You support your colleagues in their daily activities, keep an overview, and ensure everything runs smoothly. In addition, you actively contribute ideas for improving workflows and help the team grow and develop. In short: a versatile role where you can truly make an impact!

What we're looking for

For the role of Team Leader Events Sales, we’re seeking someone who recognizes commercial opportunities! You handle pressure well and can always see the bigger picture. You’re a social person, a natural networker, and flexible in your approach. You also meet the following requirements:

• You’ve completed at least an MBO level 4 education and have at least 2 years of experience in a similar role within a comparable hotel;
• You have knowledge of automated systems;
• You have an excellent command of the English language.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime