Team Leader Event Sales

Novotel Amsterdam City; Amsterdam; On-site; EUR 35,000 - 42,000; Full time

Benefits offered by this job

Above Horeca CLA – level 8

25 vacation days

Refer-a-friend bonus

Travel allowance

Accor Heartist Card

Fitness access at hotel

Bike purchase with tax benefits

Growth opportunities via Accor Academy

Parking for free

Accor benefits

Job summary

Novotel Amsterdam City in Amsterdam is seeking a Team Leader Event Sales to guide the back-office reservations team for MICE and room bookings. You will manage a small team and ensure high service standards in a dynamic hotel environment.

You’ll lead quotations, bookings, and client follow-ups, while contributing ideas to improve workflows and team development. Excellent English is required.

Qualifications

• You have completed at least an MBO level 4 education and have at least 2 years of experience in a similar role within a comparable hotel.
• You have knowledge of automated systems.
• You have an excellent command of the English language.

Responsibilities

• The team handles all incoming reservations for individuals and groups.
• They prepare quotations, process booking data, and coordinate handovers to operations.
• You support colleagues, keep an overview, and help the team grow and improve workflows.

Skills

Team leadership

Sales mindset

English fluency

Education

MBO level 4 education

Tools

Automated systems

Job description

Passion, quality and professionalism is what Novotel Amsterdam City stands for. With over 610 renovated guestrooms, 1 restaurant, 17 meeting rooms, and a fitness and sauna. Novotel Amsterdam City is one of the largest 4-star hotels in the Benelux area with a great team of around 140 employees.

Novotel Amsterdam City has 610 rooms and 1,300 m² of meeting space spread across 20 rooms. As a Team Leader Event Sales, you and your team are responsible for our Convention Center bookings and, to some extent, room reservations as well.

Are you ready for a new challenge in the vibrant world of hospitality?

Our reservations team consists of ten enthusiastic colleagues, four of whom are fully dedicated to Banquet Sales. Our Commercial Manager is looking for a right-hand person, a driven Team Leader who inspires, supports, and helps the team grow.

In this role, you and your team will ensure that our Convention Centre; 1,300 m² of meeting space spread across 20 rooms, and our 610 hotel rooms are filled with satisfied guests and successful events. You’re a true organizer, thrive on variety, and get energy from working together in a dynamic environment.

Does this sound like your next adventure? Then read on to discover what we have to offer!

What will you do?

The team forms the back office of our sales department and handles all incoming individual and group reservations. They ensure that every MICE request (meetings and events from 2 to 450 people, including related room bookings) is managed with excellent service.

The MICE segment plays a key role in our hotel. We provide our clients with essential information, prepare quotations, process booking data, acquire new and existing clients, and ensure a smooth handover to the operational departments within the hotel (from the Kitchen to the Front Office).

As Team Leader Event Sales, you are the main point of contact within the department. You support your colleagues in their daily activities, keep an overview, and ensure everything runs smoothly. In addition, you actively contribute ideas for improving workflows and help the team grow and develop. In short: a versatile role where you can truly make an impact!

What We're Looking For

For the role of Team Leader Events Sales, we’re seeking someone who recognizes commercial opportunities! You handle pressure well and can always see the bigger picture. You’re a social person, a natural networker, and flexible in your approach. You also meet the following requirements:

• You’ve completed at least an MBO level 4 education and have at least 2 years of experience in a similar role within a comparable hotel;
• You have knowledge of automated systems;
• You have an excellent command of the English language.

What We Offer

Of course, you won’t be doing it alone! You’ll join an open-minded and ambitious team that will welcome you with open arms. As part of Essendi, you’ll enjoy many great benefits, including:

• A salary above the Horeca CLA scale 8, starting from € 3.437,82 based on a full-time contract (38 hours per week);
• 25 vacation days based on a full-time workweek;
• A refer-a-friend bonus of € 250;
• Excellent travel allowance from 5 km commuting distance;
• An Accor Heartist Card, giving you discounts on hotel stays and car rentals;
• Free access to the Technogym fitness area at Novotel, and the option to purchase a bike with tax benefits;
• Plenty of opportunities for growth and development within Accor Hotels. With our Accor Academy, you can grow (internationally) within Mercure, Novotel, or one of our other Accor brands;
• Additional secondary benefits from Accor;
• Our hotel is within walking distance of RAI train station. Prefer to drive? You can park for free in our own parking area. We also have a bicycle shed.