Swedish Speaking Tech Support & Sales Agent (Mon-Fri)

PCSpecialist; Netherlands; Remote; EUR 31,000 - 33,000; Full time

Benefits offered by this job

Work-life balance

Free parking

Casual dress code

Company discount

Team outings

Job summary

PC Specialist Ltd in Heerlen, the Netherlands, is hiring Swedish-speaking Customer Service and Support agents to join our multilingual service center. You will handle inquiries via phone, email, or chat, assist with orders, warranties, and product information.

Ideal candidates have basic computer knowledge, familiarity with Windows, strong communication skills, and a customer-first mindset. Competitive monthly salary of 2,750–2,950 EUR and a friendly team environment.

Qualifications

• Swedish language proficiency required.
• Customer service experience preferred.
• Familiarity with Windows operating systems.
• Basic troubleshooting for hardware and software.
• Excellent written and verbal communication skills.
• Interest in technology, games and software.

Responsibilities

• Provide professional customer support via phone, email, or chat.
• Assist customers with inquiries related to orders, warranties and product information.
• Accurately process customer data in the system, including orders and credits.
• Process payments and refunds as needed.
• Collaborate with production and administration teams when required.
• Monitor and report customer satisfaction levels.

Skills

Swedish language

Customer service

Windows OS

Troubleshooting

Communication skills

Multilingual support

Job description

PC Specialist Ltd in Heerlen, the Netherlands, is hiring Swedish-speaking Customer Service and Support agents to join our multilingual service center. You will handle inquiries via phone, email, or chat, assist with orders, warranties, and product information.

Ideal candidates have basic computer knowledge, familiarity with Windows, strong communication skills, and a customer-first mindset. Competitive monthly salary of 2,750–2,950 EUR and a friendly team environment.