Supply Chain Specialist

ViewSonic

Amsterdam

On-site

EUR 40,000 - 55,000

Full time

14 days+

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Job summary

A global visual solutions company in Amsterdam seeks a Supply Chain Specialist to manage logistics operations and support the sales team. The role involves coordinating between vendors and internal stakeholders to ensure efficient inventory management and customer satisfaction. Ideal candidates have a BA degree, 2+ years of experience, and strong analytical and organizational skills.

Qualifications

Minimum 2 years of experience in relevant business activities.
Good knowledge of financial procedures and ability to interpret financial information.
Self-motivated and goal-oriented mindset.

Responsibilities

Serve as liaison between stakeholders and vendors for logistics coordination.
Manage third-party warehouse operations and supervise activities.
Provide administrative support to the sales team for customer relationships.

Skills

Organizational skills

Analytical skills

Customer communication

Problem-solving

Education

BA Degree in Business Administration or Supply Chain Management

Tools

BI and AI tools

ERP systems

Job description

ViewSonic Amsterdam, North Holland, Netherlands

Supply Chain Specialist

ViewSonic is a leader in the field of user connectivity and sharing with versatile product lines of LED monitors, touch screens, projectors, large format displays and virtual desktops. Our mission is to be the preferred global brand of Visual Solution products. ViewSonic is dedicated to meeting the needs of our customers, generating profitable growth through efficient operations, and delivering value to our shareholders.

For more information, please visit our website www.viewsoniceurope.com

SUPERVISION:

Reports to and works under the functional and administrative supervision of Senior Logistics Manager.

SUMMARY:

Serve as the liaison between all stakeholders, vendors, the warehouse, sales team and customers in relation to normal business placements, including forwarding and logistics coordination. Act as the central point for consistent, accurate, and timely communication and reporting to both internal teams and customers. Oversee the efficient processing of all stock transactions. Ensure the efficient handling of all stock-related activities using IT systems to monitor inventory, delivery timelines, and transport costs to maintain quality and identify opportunities for operational improvements.

ESSENTIAL DUTIES:

Warehouse Management

Manage third-party warehouse operations in alignment with company policies and strategic goals.
Supervise receiving, handling, storage, distribution, and general maintenance activities.
Implement and enforce effective operational policies and procedures.
Maintain accurate stock control and reconcile inventory with the ERP system.
Maintain a strategic view of logistics operations, anticipating challenges and proactively addressing them.
Managing Third-party warehouse in compliance with company’s policies and vision.

Business Support

Work closely and seek to improve all aspects of the supply chain department by reviewing current methodology and processes.
Providing administrative support to MA+ (Middle-East/Africa) sales team and customers to assist the management of the overall customer relationship through complete order processing, query resolution, inventory control and reporting.
Ensure tasks relating to product delivery into the customer from order point to invoice.
Manage and respond to customer or internal complaints concerning the Logistics department. Take responsibility for resolving the complaints giving first updates within 24 hours and communicate solutions within reasonable time.
Develop a culture of "superior service" in a fast‑paced environment, ensuring customer satisfaction is the highest goal.
Proactively work with Sales management to ensure the allocation decisions required are identified and allocations are made.
Ensure the accurate and timely reporting, both internally and to customers.

Reporting and Documentation

Ensure transactions are documented and processed correctly and audit trail are maintained at all times.
Stock reconciliations, between ViewSonic ERP and outside systems.
Assist in the development of required reports or formats to support department.
Assist in the maintenance of procedures to support department.
Analyse order fulfilment performance, supply fulfilment performance and 3PL operation performance.

Daily Contacts

Internal: Warehouse, Associated Sales, Business Line Management, Finance, Marketing and Customer Support.
External: Designated customers, by telephone, fax or e-mail – multiple customer departments (Purchasing, Logistics, customer’s carrier), Warehouse (various departments) and Carrier.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and duties.

SKILLS / EXPERIENCES REQUIRED:

Education

BA Degree in Business Administration or Supply Chain management.
Good technical knowledge of IT or AV (projector and touch panel) products is an advantage.

Experience

Minimum 2 years of experience in relevant business or activities.
Good knowledge and understanding of financial procedures and ability to interpret and process financial information.
Strong organizational, analytical and solution to problem skills.
Willing to communicate with customers.
Self‑motivated and goal‑oriented mindset.
Experience with BI and AI tools is highly desirable.

Language

Excellent English Language Skills (verbal and written).
Fluency in Mandarin is a plus.

Physical Requirements

Environment: Works under normal office conditions.
Physical Effort: Work requires handling light‑weight materials or equipment with no special speed or exertion. May be required to work at the computer for lengthy periods of time.
Travel: Travel within EMEA may be required.

Seniority level