Student Tech Support & Operations (Remote-friendly)

LendLeap; Amsterdam; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Laptop provided

25 holidays per year

Hybrid work from Amsterdam office

Annual offsite

Job summary

LendLeap, a Netherlands-based fintech startup, is building software for lenders to originate loans. We seek a hands-on support and operations partner to own customer interactions, platform monitoring, testing, configuration, and documentation.

You’ll work directly with the founders and have room to grow in a small, fast-moving team. You are an enrolled HBO/WO student in ICT or similar, fluent in Dutch and English, and excited about finance and AI.

Qualifications

• Enrolled in HBO/WO in ICT or related field.
• Fluent in Dutch and English (reading/writing).
• Interest in finance and AI is a plus.
• Independent and entrepreneurial mindset; quick learner.

Responsibilities

• Be the first point of contact for customer questions and tickets.
• Spot patterns in questions and feed insights to product/engineering.
• Monitor the platform and alert the right people when issues arise.
• Test new functionality before it goes live.
• Carry out configurations in the platform for customers.
• Write and maintain documentation for customers and internal use.
• Keep the demo environment up to date and join customer calls.

Skills

Dutch language

English language

Learning ability

Independence

Curiosity

AI familiarity

Finance domain knowledge

Problem solving

Education

HBO/WO ICT student or related field

Job description

LendLeap, a Netherlands-based fintech startup, is building software for lenders to originate loans. We seek a hands-on support and operations partner to own customer interactions, platform monitoring, testing, configuration, and documentation.

You’ll work directly with the founders and have room to grow in a small, fast-moving team. You are an enrolled HBO/WO student in ICT or similar, fluent in Dutch and English, and excited about finance and AI.