Strategy Knowledge Management Intern: Learn & Impact

Qabird; Den Haag; On-site; EUR 9,000 - 11,000; Part time

Job summary

FMO is seeking an intern for Knowledge Management to contribute to our KM strategy and help embed tools into organizational workflows. You will design training materials, tutorials, and guides to support tool adoption across the organization, and support AI governance initiatives.

You will develop SharePoint sites, dashboards, and knowledge hubs while analyzing usage metrics and collaborating with the KM team.

Qualifications

• Pursuing a field related to Knowledge Management, Change Management, AI, Business Process Innovation, Communications, Marketing, Information Management, Learning & Development or related studies.
• Proficient with Office 365 tools, especially SharePoint, Power BI, and Teams, or willing to learn new tools.
• Interest in AI tools and human-centric/ethical AI use cases.
• Strong writing, editing, video-making/editing, and visualization skills.
• Affinity with FMO's mission and development impact.
• Interest in graphic design, publications, marketing or communications.
• Proficient in English.

Responsibilities

• Assist KM team embedding new tools into workflows and processes.
• Help design training materials, tutorials, guides, newsletters, presentations, blogs and learning modules.
• Support KM's contribution to the AI governance strategy and tool adoption.
• Create best practice guides and onboarding materials for KM tools.
• Develop and update SharePoint sites, knowledge hubs, pages, lists, news and blogs.
• Analyse SharePoint usage metrics reports.
• Review, test and improve KM products and solutions.

Skills

Office 365

SharePoint

Power BI

Microsoft Teams

Video editing

Writing

English

Education

Knowledge Management related field

Job description

FMO is seeking an intern for Knowledge Management to contribute to our KM strategy and help embed tools into organizational workflows. You will design training materials, tutorials, and guides to support tool adoption across the organization, and support AI governance initiatives.

You will develop SharePoint sites, dashboards, and knowledge hubs while analyzing usage metrics and collaborating with the KM team.