Strategic Technical Account Manager - Benelux (Remote)

Camunda; Netherlands; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Remote work

Home office budget

Annual kickoff trips

Team offsites

Learning stipend

Job summary

Camunda is seeking a Technical Account Manager to act as a trusted advisor to enterprise customers, guiding adoption of our platform and delivering hands-on guidance from onboarding to ongoing operations.

You’ll build strong cross‑functional relationships, align technical solutions with business outcomes, and drive customer value across industries. This remote-friendly role requires up to 50% on-site travel and a strong blend of technical and consultative skills.

Qualifications

• 3+ years of experience as a TAM or equivalent in enterprise software.
• Hands-on with Java, Python or C# and enterprise software frameworks.
• Solid understanding of modern architectures and DevOps topics, especially Kubernetes.
• Proven ability to build trusted relationships and advise both technical and business stakeholders.
• Strategic, collaborative problem-solving mindset with clear communication.
• Willingness to spend up to 50% on-site as needed.
• Ability and/or willingness to use Camunda products.

Responsibilities

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
• Deliver hands‑on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
• Foster strong, collaborative relationships with cross‑functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre‑Sales to drive measurable customer outcomes at scale
• Regularly spend time on‑site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
• Work with public sector accounts who require security clearance (non‑exclusively, your portfolio may also contain other accounts across the UK or Europe)

Skills

Java

Python

C#

Kubernetes

Relationship-building

Strategic problem solving

Travel up to 50%

Job description

Camunda is seeking a Technical Account Manager to act as a trusted advisor to enterprise customers, guiding adoption of our platform and delivering hands-on guidance from onboarding to ongoing operations.

You’ll build strong cross‑functional relationships, align technical solutions with business outcomes, and drive customer value across industries. This remote-friendly role requires up to 50% on-site travel and a strong blend of technical and consultative skills.