Strategic Observability Product Owner & Adoption Lead

Accenture PLC; Amsterdam; Híbrido; EUR 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4x9 Workweek Option

Hybrid Working

Annual Bonus

Net Allowance

Employee Share Purchase Plan

Health Insurance

Descripción de la vacante

Accenture NL is seeking observability experts to drive adoption across diverse applications, infrastructure and operations, moving clients from tool deployment to sustained value realisation.

You will translate business, operational and user needs into observability capabilities, define onboarding journeys and governance, and collaborate with cross-functional teams to prioritise improvements and demonstrate value.

Formación

• 8+ years in technology, with product ownership or observability experience.
• Strong knowledge of leading observability platforms and telemetry concepts.
• Experience integrating ITSM/ITOM with observability and monitoring.

Responsabilidades

• Drive adoption across applications, infrastructure, and operations to realise value.
• Translate business needs into dashboards, alerts and telemetry requirements.
• Coordinate teams and providers to align delivery and continuous improvement.
• Define onboarding journeys, governance and operating practices for shared observability services.
• Use data to prioritise improvements and demonstrate value.
• Connect observability with ITSM/ITOM processes and workflows.
• Identify opportunities for AIOps, predictive insights and root-cause analysis.
• Advise clients and engage with senior stakeholders and technical teams.

Conocimientos

Agile working

Backlog prioritisation

Stakeholder management

Adoption and value realisation

SLOs and service reliability

AIOps

Telemetry concepts

ITSM/ITOM integration

Educación

Bachelor's or Master's degree in Computer Science / Information Technology / Engineering / Business Information Management or equivalent

8+ years in Technology (experience requirement)

Herramientas

Dynatrace

Elastic

Splunk

Grafana

Datadog

ServiceNow ITSM/ITOM

CMDB

Open Telemetry

Descripción del empleo

Accenture NL is seeking observability experts to drive adoption across diverse applications, infrastructure and operations, moving clients from tool deployment to sustained value realisation.

You will translate business, operational and user needs into observability capabilities, define onboarding journeys and governance, and collaborate with cross-functional teams to prioritise improvements and demonstrate value.