Strategic Growth & New Business Manager

Cygnific B.V; Amsterdam; Hybrid; EUR 62,000 - 74,000; Full time

Benefits offered by this job

Salary EUR 5600-6600/month

1-year contract

25 vacation days

Travel allowance

Public transport reimbursement

Work-from-home allowance

Holiday allowance & pension plan

KLM flight discounts

Work abroad up to 3x/year

Training and development opportunities

Renovated workplace in Westerpark, AMS

Social events

Job summary

Cygnific B.V in Amsterdam is seeking a Commercial Manager to expand the client portfolio by contracting new brands within the Cygnific portfolio. You will develop and execute the commercial strategy in close cooperation with senior leadership to drive growth and strengthen partnerships.

The role emphasizes managing the full sales cycle, from lead generation to contract signing, and translating sales opportunities into tangible business results for Cygnific's customer experience operations.

Qualifications

• University thinking and working level.
• Proven track record in winning trust, building relationships, and closing sales deals.
• Several years of experience in a similar role.
• Experience in a commercial and service-oriented business environment.
• A good understanding of the customer contact sector, including its business rationale and pricing models.
• Affinity with Customer Contact Centres and a strong passion for Customer Experience.
• Fluency in both Dutch and English, written and spoken.
• Strong communication skills, both verbal and written.
• An extravert personality with strong connection skills.
• Ability to translate vision into strategy and build relationships with stakeholders.

Responsibilities

• You acquire new third-party business that fits Cygnific’s core values and positioning.
• You manage the full sales funnel, from lead generation to contracting, while maintaining strong relationships with prospective customers.
• You drive Cygnific’s participation in bids, RFIs, and RFPs.
• You develop, implement, and execute our commercial strategy, leading to the acquisition of new brands.
• You collaborate with leadership to align on growth and market expansion.

Skills

Sales leadership

New client acquisition

Strategic thinking

Relationship building

Dutch & English

Strong communicator

Networking skills

Result oriented

Job description

Cygnific B.V in Amsterdam is seeking a Commercial Manager to expand the client portfolio by contracting new brands within the Cygnific portfolio. You will develop and execute the commercial strategy in close cooperation with senior leadership to drive growth and strengthen partnerships.

The role emphasizes managing the full sales cycle, from lead generation to contract signing, and translating sales opportunities into tangible business results for Cygnific's customer experience operations.