Strategic Account Manager, SaaS IoT (Dutch & English)

Powerfleet; Utrecht; On-site; EUR 45,000 - 60,000; Full time

Job summary

Powerfleet, a leader in AIoT solutions, is looking for an Account Manager in Utrecht, Netherlands. The role involves managing customer relationships, driving satisfaction and retention, understanding customer needs, and identifying growth opportunities. With 3–5+ years in account management or customer success within B2B, candidates must be fluent in Dutch and English and have a proven ability to manage multiple accounts. The company fosters an inclusive work environment and promotes diversity.

Qualifications

• 3–5+ years of experience in account management, customer success, sales, or business development in a B2B environment.
• Proven ability to manage multiple customer accounts and drive account growth.
• Fluency in Dutch and English is required.

Responsibilities

• Serve as the primary relationship owner for assigned customer accounts.
• Drive customer satisfaction, retention, and growth through trusted relationships.
• Understand customer challenges and opportunities.

Skills

Account management

Customer success

Relationship building

Communication skills

Data-driven account management

Education

Bachelor's degree

Tools

Salesforce

Job description

Powerfleet, a leader in AIoT solutions, is looking for an Account Manager in Utrecht, Netherlands. The role involves managing customer relationships, driving satisfaction and retention, understanding customer needs, and identifying growth opportunities. With 3–5+ years in account management or customer success within B2B, candidates must be fluent in Dutch and English and have a proven ability to manage multiple accounts. The company fosters an inclusive work environment and promotes diversity.