Account Manager

People2.0; Amsterdam; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Press Pause Days (2)

International working environment

Flexible hybrid working

Career development opportunities

Job summary

People2.0 is seeking an Account Manager to foster strong client relationships and translate client needs into practical improvements. You will work at the intersection of relationship management, operations, and strategy, acting as a trusted partner for clients in an international setting.

You will maintain proactive relationships with stakeholders, identify opportunities to improve processes, and advise on services and commercial approaches while collaborating with HR, Payroll, Legal, and

Qualifications

• Experience in advising clients and translating business needs into effective solutions.
• Strong analytical skills and a proactive mindset.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise effectively.
• Customer-focused mindset with the ability to influence and engage others.

Responsibilities

• Maintain proactive and meaningful relationships with stakeholders, ensuring trust and continuity in the partnership.
• Develop a deep understanding of clients’ operations and identify opportunities to improve processes and performance.
• Advise clients on their services, organisational structure, and commercial approach.
• Support clients in implementing best practices and ensure processes align with relevant legislation and regulations.
• Identify commercial opportunities and contribute ideas for expanding or optimising services.
• Conduct regular reviews and client meetings to discuss performance, progress, and improvement opportunities.
• Proactively address questions and challenges, ensuring timely and appropriate solutions.
• Collaborate internally with teams such as HR, Payroll, Legal, and Operations to deliver the best possible service.
• Monitor service quality and drive improvements where required.

Skills

Account management

Client relations

Negotiation

Dutch language

English language

Tools

CRM software

MS Office

Job description

At People2.0, we work every day with clients who want to grow, professionalise their operations, and stay ahead in the labour market. As an Account Manager, you play a key role in making that happen.

You work at the intersection of relationship management, operations, and strategy. You are not only a point of contact but, more importantly, a trusted partner who collaborates with clients, challenges them, and helps them improve.

In this role, you will have the opportunity to make a real impact by contributing to stronger client relationships, improved performance, and sustainable growth. You will do this in an international environment where collaboration, quality, and customer focus are at the heart of everything we do.

What will you be doing as an Account Manager?

As Account Manager, you are the link between People2.0 and our clients. You build strong relationships and translate client needs into practical improvements.

• Maintain proactive and meaningful relationships with stakeholders, ensuring trust and continuity in the partnership.
• Develop a deep understanding of clients’ operations and identify opportunities to improve processes and performance.
• Advise clients on their services, organisational structure, and commercial approach.
• Support clients in implementing best practices and ensure processes align with relevant legislation and regulations.
• Identify commercial opportunities and contribute ideas for expanding or optimising services.
• Conduct regular reviews and client meetings to discuss performance, progress, and improvement opportunities.
• Proactively address questions and challenges, ensuring timely and appropriate solutions.
• Collaborate internally with teams such as HR, Payroll, Legal, and Operations to deliver the best possible service.
• Monitor service quality and drive improvements where required.

What experience will help you thrive as an Account Manager:

• Fluent in English and Dutch
• Experience advising clients and translating business needs into effective solutions.
• Strong analytical skills and a proactive mindset.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise effectively.
• A problem-solving and results-oriented approach.
• A customer-focused mindset with the ability to influence and engage others.
• An understanding of how organisations within the labour market and staffing industry operate.
• Knowledge of HR and employment law.

In return for joining People2.0

Working at People2.0 means joining an environment where you will be challenged, entrusted with responsibility, and encouraged to develop professionally. You will have the opportunity to make an impact and help build strong client relationships and successful partnerships.

In addition, you can expect:

• 25 days of annual leave (based on full-time employment).
• 2 additional Press Pause Days - dedicated time to pause, recharge, and prioritise your wellbeing.
• An international working environment with colleagues and clients across the globe.
• Flexible hybrid working arrangements.
• Opportunities to develop into more strategic roles with increased responsibility.