Strategic Account Lead — Global High-Tech B2B

Ignite Next GmbH; Eindhoven; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Autonomy

Competitive salary

Professional development

Location in Eindhoven tech hub

25 vacation days

Pension plan

Diversity commitment

Job summary

SCIL Nanoimprint Solutions, based at Eindhoven's High Tech Campus, is seeking a Strategic Account Manager to own international customer relationships and coordinate with engineering, process and leadership teams. You will guide customers through multi-stage sales journeys—from demonstrations and prototyping to pilot production and capital equipment purchases—managing complex programs spanning 1–2 years.

The role involves 10–20% travel and offers a fast-paced, innovative environment where

Qualifications

• Experience in strategic account management within a high-tech B2B environment.
• Track record of managing complex customer relationships and multi-stakeholder sales cycles.
• Affinity with capital equipment, precision manufacturing, semiconductor or photonics tech.
• Ability to translate technical requirements into realistic commitments with engineering teams.
• Strong commercial judgement balancing customer needs with delivery capacity.
• Ability to coordinate multidisciplinary teams and drive progress without direct authority.
• Strong relationship-building and communication skills with senior stakeholders.
• Structured approach to managing parallel programs, deadlines and follow-up.
• Entrepreneurial mindset with ownership and problem-solving.

Responsibilities

• Own strategic customer relationships as opportunities mature into active engagements and act as main contact throughout the lifecycle.
• Guide customers through multi-stage sales cycles including demonstrations, sample runs, prototyping, pilot production and equipment sales.
• Coordinate internal engineering and process teams to meet delivery dates for samples, prototypes and equipment.
• Assess customer requests for custom configurations and engineering work with technical colleagues, clarifying impact and feasibility.
• Align customer expectations with internal capabilities, resources and priorities, communicating progress and risks clearly.
• Build trusted relationships with customer stakeholders, including senior leadership, navigating competing interests.
• Prioritize and coordinate customer requirements received through regional sales managers.
• Identify opportunities for account expansion including repeat equipment sales, service, training and upgrades.
• Establish practical account management processes for consistent communication and follow-up as SCIL grows.
• Represent SCIL during customer meetings and visits at Eindhoven HQ and internationally (10–20% travel).

Job description

SCIL Nanoimprint Solutions, based at Eindhoven's High Tech Campus, is seeking a Strategic Account Manager to own international customer relationships and coordinate with engineering, process and leadership teams. You will guide customers through multi-stage sales journeys—from demonstrations and prototyping to pilot production and capital equipment purchases—managing complex programs spanning 1–2 years.

The role involves 10–20% travel and offers a fast-paced, innovative environment where