Strategic Account Manager

Ignite Next GmbH; Eindhoven; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Autonomy

Competitive salary

Professional development

Location in Eindhoven tech hub

25 vacation days

Pension plan

Diversity commitment

Job summary

SCIL Nanoimprint Solutions, based at Eindhoven's High Tech Campus, is seeking a Strategic Account Manager to own international customer relationships and coordinate with engineering, process and leadership teams. You will guide customers through multi-stage sales journeys—from demonstrations and prototyping to pilot production and capital equipment purchases—managing complex programs spanning 1–2 years.

The role involves 10–20% travel and offers a fast-paced, innovative environment where

Qualifications

• Experience in strategic account management within a high-tech B2B environment.
• Track record of managing complex customer relationships and multi-stakeholder sales cycles.
• Affinity with capital equipment, precision manufacturing, semiconductor or photonics tech.
• Ability to translate technical requirements into realistic commitments with engineering teams.
• Strong commercial judgement balancing customer needs with delivery capacity.
• Ability to coordinate multidisciplinary teams and drive progress without direct authority.
• Strong relationship-building and communication skills with senior stakeholders.
• Structured approach to managing parallel programs, deadlines and follow-up.
• Entrepreneurial mindset with ownership and problem-solving.

Responsibilities

• Own strategic customer relationships as opportunities mature into active engagements and act as main contact throughout the lifecycle.
• Guide customers through multi-stage sales cycles including demonstrations, sample runs, prototyping, pilot production and equipment sales.
• Coordinate internal engineering and process teams to meet delivery dates for samples, prototypes and equipment.
• Assess customer requests for custom configurations and engineering work with technical colleagues, clarifying impact and feasibility.
• Align customer expectations with internal capabilities, resources and priorities, communicating progress and risks clearly.
• Build trusted relationships with customer stakeholders, including senior leadership, navigating competing interests.
• Prioritize and coordinate customer requirements received through regional sales managers.
• Identify opportunities for account expansion including repeat equipment sales, service, training and upgrades.
• Establish practical account management processes for consistent communication and follow-up as SCIL grows.
• Represent SCIL during customer meetings and visits at Eindhoven HQ and internationally (10–20% travel).

Job description

Step into tomorrow’s technology

SCIL Nanoimprint Solutions is at the forefront of nanoimprint lithography, working on technology used in areas like AR/VR smart glasses, AI data centers, biosensors and microLEDs. We’re a young company, spun out of Philips, with a strong focus on innovation and real-world impact. Our goal is to help highvolume manufacturing customers across different industries turn advanced technology into practical solutions. From our base at the High Tech Campus in Eindhoven, we’re growing internationally and building what’s next. Join us, and let’s shape the future together.

Your mission

As a Strategic Account Manager, you take ownership of our strategic customer relationships and turn commercial commitments into coordinated action. You connect our international customers with SCIL’s engineering, process and leadership teams, ensuring that expectations are clear and delivery stays on track.

You guide customers through complex evaluation and sales journeys, from demonstrations and prototyping to pilot production, equipment purchases and ongoing support. These journeys can span one to two years and require commercial judgement, technical understanding and consistent follow-through. In this newly created role, you help shape how SCIL manages its strategic accounts, building long-term partnerships and identifying opportunities to grow together.

Responsibilities

• Own strategic customer relationships once opportunities develop into active engagements, acting as the main point of contact throughout the customer lifecycle;

• Guide customers through multi-stage sales cycles, including demonstrations, sample runs, prototyping, pilot production and capital equipment sales;

• Coordinate internal engineering and process teams to meet agreed delivery dates for samples, prototypes and equipment;

• Assess customer requests for custom configurations, sample variations and engineering work together with technical colleagues, clarifying operational impact and commercial feasibility;

• Align customer expectations with internal capabilities, resources and priorities, communicating clearly about commitments, progress and risks;

• Build trusted relationships with customer stakeholders, including senior leadership, and navigate complex discussions and competing interests;

• Prioritise and coordinate customer requirements received through regional sales managers;

• Identify opportunities for account expansion, including repeat equipment sales, service, training and upgrades;

• Establish practical account management processes that support consistent communication, coordination and follow-up as SCIL grows;

• Represent SCIL during customer meetings and visits, both at our Eindhoven headquarters and internationally, with approximately 10–20% travel.

Your expertise and qualities

• Experience in strategic account management, technical sales or customer programme management within a high-tech B2B environment;

• A track record of managing complex customer relationships and sales cycles involving multiple stakeholders;

• Affinity with capital equipment, precision manufacturing, semiconductor or photonics technology;

• Able to understand technical customer requirements and work with engineering specialists to translate them into realistic commitments;

• Strong commercial judgement, balancing customer needs with delivery capacity and business objectives;

• Able to coordinate multidisciplinary teams, establish priorities and drive progress without relying on direct authority;

• Strong relationship-building and communication skills, with the confidence to engage senior customer stakeholders;

• A structured approach to managing parallel customer programmes, deadlines and follow-up;

• An entrepreneurial mindset: you take ownership, solve problems and help build processes as the business grows;

• Fluent in English; Dutch is a plus;

• Willingness to travel internationally for approximately 10–20% of your time;

• Comfortable working in a growing, fast-paced company where priorities evolve and processes are still being developed.

What do we offer?

At SCIL Nanoimprint, you’ll find an environment that values innovation and initiative. Here’s what you can expect:

• Freedom and ownership: You’ll have the autonomy to shape your work and approaches, implementing strategies within broad guidelines;

• Competitive salary based on experience, mastery of complex challenges, and the impact you bring to our high-tech environment.

• Professional development in a collaborative environment: Work alongside a multidisciplinary team to continue to grow your expertise;

• Location in Europe’s biggest tech hub: Our HQ is at Eindhoven’s High Tech Campus, where you’ll be immersed in an ecosystem of innovation;

• We offer 25 vacation days and a strong pension plan;

• Commitment to diversity: SCIL Nanoimprint is dedicated to fostering an inclusive environment. We welcome candidates of all backgrounds and experiences.