Strategic Account Growth Lead - B2B FinTech SaaS

Mesh ID; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Mesh ID in Amsterdam is seeking an experienced Account Manager to deepen relationships with our 100+ regulated clients across Europe. You understand their operations, anticipate their next challenge, and ensure Mesh ID remains essential to how they run compliance.

You will own a portfolio, drive net revenue retention and expansion through upsells, lead quarterly business reviews with multi-stakeholders, identify risk early with the operations team, and feed customer insight back into product and

Qualifications

• 4 to 7 years of account management or customer success experience in B2B SaaS.
• Proven track record of expanding revenue within existing accounts.
• Strong commercial instinct. You know when to push and when to listen.
• Fluent in English. Additional European languages are a strong advantage.

Responsibilities

• Own a portfolio of existing Mesh ID accounts. Understand their business, their compliance obligations, and their roadmap.
• Drive net revenue retention and expansion through upsells, new use cases, and additional workflow deployments
• Lead quarterly business reviews and build multi-stakeholder relationships at each account
• Identify risk early and work with the operations team to resolve issues before they become problems
• Feed customer insight back into product and marketing
• Renew and grow contracts with confidence

Skills

Account management

Upselling

Relationship building

B2B SaaS

Job description

Mesh ID in Amsterdam is seeking an experienced Account Manager to deepen relationships with our 100+ regulated clients across Europe. You understand their operations, anticipate their next challenge, and ensure Mesh ID remains essential to how they run compliance.

You will own a portfolio, drive net revenue retention and expansion through upsells, lead quarterly business reviews with multi-stakeholders, identify risk early with the operations team, and feed customer insight back into product and