Store Team Lead

Crocs; Netherlands; Remote; EUR 29,000 - 42,000; Full time

Job summary

Crocs, Inc. in the Netherlands is seeking a Store Team Lead to drive exceptional customer experiences and lead daily store operations. You will manage shifts, coach associates, oversee stock, and ensure visual presentation and policy adherence.

You’ll coordinate with store management to meet deadlines, promote loyalty programs, and maintain cleanliness and recovery standards while upholding Crocs’ brand values.

Qualifications

• 2–3 years of total retail experience.
• Preference for candidates with store leadership roles.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding service to consumers using Crocs’ exclusive approach.
• Coordinate, delegate, prioritize and meet store deadlines with daily follow-up.
• Learn and assist in multiple departments including consumer service, product knowledge and stock room management.
• Support daily execution of retail operations including POS, stock replenishment, pricing and promotions.
• Lead by example to improve personal KPIs through sales-driven techniques.
• Adhere to Asset Protection policies and inventory control procedures.

Skills

Retail experience

Store leadership

Communication skills

Team collaboration

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Store Team Lead

Salary or Pay Range: -

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.