Sales Associate

Crocs, Inc.; Roosendaal; On-site; EUR 21,000 - 23,000; Full time

Job summary

Crocs, Inc. is seeking a Sales Associate to deliver world-class service and educate customers about our products in-store, supporting the team to reach goals. You will participate in promotions, learn across departments, assist with stock, POS, and loyalty programs, and uphold Crocs values in a diverse store environment.

Join our team to help create memorable shopping experiences and contribute to Crocs' success through customer-focused service and teamwork.

Qualifications

• Ability to work flexible hours including nights, weekends and holidays.
• Strong communication and interpersonal skills.
• Passion for retail and creating memorable shopping experiences.
• Proactive, detail-oriented and efficient in completing tasks.
• Committed to Crocs brand values and customer service excellence.

Responsibilities

• Deliver outstanding service to customers using the CROCS service model.
• Foster a positive team environment with open communication.
• Assist in departments: consumer service, product knowledge, visual presentation, stock management.
• Support daily retail operations: POS, stock replenishment, pricing & markdowns, loyalty programs, cleanliness.
• Lead by example and collaborate with store management to improve KPIs.
• Adhere to Crocs Asset Protection policies and inventory control procedures.

Skills

Retail sales

Communication skills

Customer service oriented

Attention to detail

Brand ambassador

Tools

POS system

Stock management tools

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification. Job Category: Retail