Store Team Lead — Elevate Retail Experience

Crocs; Netherlands; Remote; EUR 29,000 - 42,000; Full time

Job summary

Crocs, Inc. in the Netherlands is seeking a Store Team Lead to drive exceptional customer experiences and lead daily store operations. You will manage shifts, coach associates, oversee stock, and ensure visual presentation and policy adherence.

You’ll coordinate with store management to meet deadlines, promote loyalty programs, and maintain cleanliness and recovery standards while upholding Crocs’ brand values.

Qualifications

• 2–3 years of total retail experience.
• Preference for candidates with store leadership roles.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding service to consumers using Crocs’ exclusive approach.
• Coordinate, delegate, prioritize and meet store deadlines with daily follow-up.
• Learn and assist in multiple departments including consumer service, product knowledge and stock room management.
• Support daily execution of retail operations including POS, stock replenishment, pricing and promotions.
• Lead by example to improve personal KPIs through sales-driven techniques.
• Adhere to Asset Protection policies and inventory control procedures.

Skills

Retail experience

Store leadership

Communication skills

Team collaboration

Job description

Crocs, Inc. in the Netherlands is seeking a Store Team Lead to drive exceptional customer experiences and lead daily store operations. You will manage shifts, coach associates, oversee stock, and ensure visual presentation and policy adherence.

You’ll coordinate with store management to meet deadlines, promote loyalty programs, and maintain cleanliness and recovery standards while upholding Crocs’ brand values.