Sales Associate

Crocs, Inc.; Roermond; On-site; EUR 21,000 - 29,000; Full time

Job summary

Crocs, Inc. in Roermond, Netherlands, seeks a Sales Associate to deliver world-class service and educate customers about our products. You will support store promotions, events, and daily operations to help the team meet company goals.

You will apply the C.H.A.R.M. service approach, build rapport with shoppers, and contribute to a welcoming environment. Flexibility for evenings, weekends, and holidays is required to succeed.

Qualifications

• Deliver outstanding service to consumers using our service model.
• Strong communication and interpersonal skills with customers and team.
• Flexible schedule including nights, weekends, holidays and extended hours.
• Passion for creating memorable shopping experiences and representing the brand.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment with ideas and concerns.
• Learn & assist in departments like consumer service, product knowledge, placement, and stock room.
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty programs, cleanliness.
• Lead by example and collaborate with Store Management to improve KPIs with sales-driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies, including inventory control and compliance.

Job description

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.