Assistant Store Manager, Roermond

CROCS; Netherlands; On-site; EUR 24,000 - 32,000; Full time

Job summary

Crocs is hiring for a store leadership role in Roermond. You will deliver exceptional customer service, build relationships, and lead a team to achieve sales and service metrics.

The role requires 2–3 years of retail experience, strong leadership and communication skills, flexibility to work nights and weekends, and a passion for creating memorable shopping experiences. Proficiency in MS Office and POS systems is expected.

Qualifications

• 2–3 years retail experience
• Proven leadership skills with drive to empower and achieve results
• Strong communication in local language and English
• Flexible schedule including nights, weekends and holidays
• Passion for retail and creating memorable shopping experiences
• Proactive approach with attention to detail
• Proficiency in MS Office and POS systems
• Brand ambassador for Crocs with active representation

Responsibilities

• Deliver outstanding service to consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members and community
• Lead the store team to meet and exceed performance metrics
• Coordinate, delegate, prioritize and meet store deadlines and daily activities
• Contribute to an enjoyable team environment with open suggestions and collaboration
• Learn and assist in departments within the store including service, product knowledge, visual presentation and stock room
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty program and store cleanliness

Skills

Leadership

Communication

Retail experience

Flexibility

Attention to detail

Tools

POS systems

MS Office

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• A proactive approach to completing tasks efficiently and with attention to detail.
• Proficiency in MS Office and different POS systems
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.