Sneaker Maker - Part Time - Amsterdam

Golden Goose Group; Amsterdam; On-site; EUR 13,000 - 20,000; Part time

Job summary

Golden Goose in Amsterdam is seeking a passionate Sneaker Maker to co-create personalized GG products with clients, guiding them through a unique co-creation experience while reflecting the brand's storytelling. The role focuses on in-store engagement, cross-selling and up-selling, registering customers on the Golden App, and keeping the co-creation area aligned with visual standards and GDPR requirements.

Part-time position, 21 hours per week, English fluency required; design interest and

Qualifications

• Fluency in English is required.
• Additional language skills are a plus.
• Previous sales or customer service experience is beneficial.
• Artistic drawing skills and hand-drawing abilities are valued.

Responsibilities

• Co-create personalized GG products with clients using drawing and illustration techniques.
• Guide clients through a co-creation experience, upholding brand storytelling in-store.
• Assist with sales, aiming to meet business goals through cross-selling and up-selling.
• Support with pre-sale and post-sale tasks, including inventory and loyalty efforts.
• Ensure customers are registered on the Golden App for segmentation.
• Maintain the co-creation area according to visual merchandising standards.
• Participate in store operations, opening/closing, inventory, and GDPR/health & safety compliance.
• Utilize digital tools (Golden App, Salesforce, Xstore, Stealth) to enhance processes.

Skills

English fluency

Sales experience

Problem solving

Time management

Empathy

Communication skills

Teamwork

Adaptability

Artistic drawing

Embroidery basics

Education

High school degree (design field preferable)

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;

Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;

Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;

Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;

Maintain the co-creation area in good conditions adhering to our visual merchandising standards;

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.

Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.

Problem solving and time management skills

Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)

Empathy, solid communication and interpersonal skills, strong team attitudes

Flexibility to adapt to the evolving needs of the business and our customers.

High school degree at least (design field is preferable)

Location: Amsterdam

Part Time 21 h/week

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We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.