Custom Sneaker Co-Creation Artist

Golden Goose; Amsterdam; On-site; EUR 13,000 - 20,000; Part time

Job summary

Golden Goose is seeking a passionate individual to build our customer experience in Amsterdam. The Sneaker Maker role focuses on co-creation, transforming GG items into distinctive pieces that reflect client identity, while guiding customers through a personalized journey.

Key duties include co-creating with clients, cross-selling, managing pre/post-sale activities, and ensuring GDPR and safety compliance. Fluency in English is required, with design background welcomed.

Qualifications

• Fluent in English; additional languages a plus.
• Experience in retail or customer service preferred.
• Strong problem solving and time management.
• Artistic drawing/hand-drawing skills and basic sewing.
• Empathetic, proactive communication and teamwork.
• Willing to learn and adapt to evolving customer needs.
• High school diploma; design background is a plus.

Responsibilities

• Co-create personalized GG products with clients using drawing and illustration techniques.
• Guide clients through the co-creation experience, upholding brand values and storytelling.
• Support sales with cross-selling and up-selling across pre-sale and post-sale activities.
• Handle pre-sale/post-sale tasks including inventory and customer loyalty programs.
• Register customers on the Golden App for segmentation and profiling.
• Maintain the co-creation area following merchandising standards.
• Assist with store operations including opening/closing and inventory management.
• Ensure GDPR and health & safety compliance.
• Utilize IT tools such as Golden App, Salesforce, Xstore, and Stealth to enhance processes.

Skills

English fluency

Retail sales

Customer service

Problem solving

Time management

Artistic skills

Hand-drawing

Communication

Interpersonal skills

Team player

Adaptability

Education

High school diploma

Design background preferred

Job description

Golden Goose is seeking a passionate individual to build our customer experience in Amsterdam. The Sneaker Maker role focuses on co-creation, transforming GG items into distinctive pieces that reflect client identity, while guiding customers through a personalized journey.

Key duties include co-creating with clients, cross-selling, managing pre/post-sale activities, and ensuring GDPR and safety compliance. Fluency in English is required, with design background welcomed.