Shiftleader food/beverage

Hotelprofessionals; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

Leonardo Royal Hotel Amsterdam is seeking a proactive Manager Restaurant to lead daily service operations and deliver an exceptional guest experience. You’ll set grooming standards, drive high service levels, and ensure compliance with company policies while maintaining a positive team environment.

You will collaborate with F&B outlets, supervise staff, manage reservations, and uphold HACCP standards. This role requires strong leadership, clear communication, and a hands-on approach to daily

Qualifications

• Experience in hospitality/restaurant management.
• Strong communication and leadership skills.
• Knowledge of HACCP regulations.
• Experience with cash handling and end-of-day processes.

Responsibilities

• Plan and coordinate daily service operations, including events and reservations.
• Monitor sick leave procedures to ensure staffing and continuity.
• Maintain high standards of cleanliness, hygiene and food safety per HACCP.
• Supervise, support and motivate the team; ensure daily checklists are completed.
• Manage cash handling procedures and end-of-day financial processes using Micros.
• Oversee the Formitable reservation system for accurate guest management.
• Conduct daily team briefings and communicate updates, goals and priorities.
• Coordinate shift handovers with Shift Leaders and Managers for seamless operations.
• Identify opportunities for operational improvements and share best practices.
• Coach and develop team members to grow within the business.

Skills

Leadership

Communication

Guest-focused

Team management

Operational excellence

Tools

Micros

Formitable

Job description

Arbeidsvoorwaarden

Naam functie Manager restaurant

Soort werklocatie

Postcode en/of plaats 1096BK AMSTERDAM

Uren per week 40 - 40 Uur per week

Soort werktijd

Omschrijving functie

As a Shift Leader, you are a role model for the team and play a key role in delivering an exceptional guest experience. You lead by example, maintain the highest grooming and uniform standards, and ensure compliance with company policies. With your strong communication and leadership skills, you create a positive and motivating work environment while ensuring smooth daily operations. You are proactive, guest-focused, and committed to maintaining high service, quality, and operational standards across the department.

WHAT WILL YOU DO?

• Plan and coordinate the daily service operation, including upcoming events, site inspections, reservations, and business levels.
• Monitor and follow up on sick leave procedures to ensure adequate staffing and operational continuity.
• Ensure the highest standards of cleanliness, hygiene, and food safety throughout the department in line with HACCP regulations.
• Supervise, support, and motivate the team while ensuring daily checklists and operational tasks are completed effectively.
• Manage cash handling procedures and perform end-of-day financial processes using Micros.
• Utilize and oversee the reservation system (Formitable) to ensure accurate guest management.
• Conduct daily team briefings to communicate important operational updates, goals, and priorities.
• Maintain effective shift handovers with fellow Shift Leaders, Supervisors, and Managers to ensure seamless operations.
• Identify opportunities for operational improvements and contribute ideas, processes, and best practices.
• Coach, mentor, and develop team members, helping them build their skills and grow within the business.
• Work closely with all F&B outlets, including Banqueting, Bar, Restaurant, Breakfast, and Kitchen teams, to deliver a consistent guest experience.

LEONARDO ROYAL HOTEL AMSTERDAMA hub of tourism, business and creativity. Amsterdam is one of Europe's most vibrant and exciting cities. The tranquil waterfront location of the Leonardo Royal Hotel Amste