ServiceNow Platform Architect & Roadmap Lead

Rezolve Ai; Utrecht; Hybrid; EUR 110.000 - 150.000; Vollzeit

Zusammenfassung

Rezolve Ai in the Netherlands seeks a Platform Architect to own the functional roadmap for the ServiceNow platform and ensure ongoing health and dashboard insights.

You will maintain the capability map, translate issues into design solutions, and contribute to the platform vision with IT4IT-informed guidance. A strong background in ServiceNow deployments and citizen development is required.

Qualifikationen

• Experience with implementing ServiceNow (8+ deployments).
• Knowledge of IT4IT principles and their application across platforms.
• Ability to translate issues into concrete solution designs.

Aufgaben

• Own the platform functional roadmap and ensure platform health and dashboards.
• Maintain the ServiceNow capability map (deployed, licensed, not licensed, licensed not used, etc.).
• Translate issues into solution designs and support the team with complex questions.
• Contribute to the platform vision and architecture, drawing on experience from other customers and IT4IT possibilities.
• Set architecture guidelines and monitor adherence; keep the integration map up to date.
• Promote Citizen Development by DevOps teams at NS.

Kenntnisse

ServiceNow

IT4IT

Platform architecture

Roadmap development

Solution design

Citizen Development

DevOps collaboration

Dashboards

Jobbeschreibung

Rezolve Ai in the Netherlands seeks a Platform Architect to own the functional roadmap for the ServiceNow platform and ensure ongoing health and dashboard insights.

You will maintain the capability map, translate issues into design solutions, and contribute to the platform vision with IT4IT-informed guidance. A strong background in ServiceNow deployments and citizen development is required.