ServiceNow Solution Architect | Netherlands

Tech Junction Ltd; Netherlands; Remote; EUR 110,000 - 150,000; Full time

Job summary

Tech Junction Ltd in the Netherlands seeks an experienced ServiceNow Solution Architect to lead enterprise platform design, ITSM, ITOM, and workflow automation. You will design, govern, and oversee complex implementations, guide cross-functional teams, and drive digital transformation with visa sponsorship available.

This role requires hands-on architecture oversight, strong scripting (JavaScript), REST/SOAP integrations, and collaboration with security, enterprise architects, and project

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related technical discipline.
• Minimum of 8 to 10+ years of progressive professional experience in enterprise software architecture, IT consulting and ServiceNow platform development.
• Mandatory active ServiceNow CMA or CIS certifications across core modules.
• Strong hands-on operational expertise in ServiceNow configuration, advanced scripting (JavaScript) and integration frameworks.
• Proven track record delivering large-scale enterprise ServiceNow projects from inception to go-live.
• Exceptional stakeholder management and cross-functional leadership.

Responsibilities

• Lead end-to-end ServiceNow architecture design, governance and solution scoping for complex enterprise implementations in the Netherlands.
• Design scalable solutions across ITSM, ITOM, CSM, HRSD and custom scoped applications.
• Oversee and guide technical development teams in configuring Business Rules, Client Scripts, Script Includes, Flow Designer and Workflow automation.
• Establish robust integration architectures connecting ServiceNow with external systems via REST, SOAP APIs, MID Server and IntegrationHub.
• Conduct design reviews, code audits and architecture assessments to ensure performance and upgradeability.
• Collaborate with business stakeholders, enterprise architects, security officers and project managers.
• Define governance frameworks, naming conventions, update set management policies and maintenance strategies.
• Document architecture blueprints, integration runbooks and platform roadmap reports.

Skills

ServiceNow architecture

ITSM

ITOM

CMA/CIS certification

JavaScript

REST API

SOAP API

Flow Designer

IntegrationHub

Stakeholder management

Education

Bachelor’s degree in Computer Science/Information Technology/Software Engineering

Tools

REST API

SOAP API

MID Server

IntegrationHub

Job description

Position Summary:

We are actively seeking an experienced, high-caliber, and technical ServiceNow Solution Architect with extensive professional experience in enterprise platform design, IT Service Management (ITSM), and workflow automation to join our technology team in the Netherlands on a permanent full-time basis with visa sponsorship available (strict notice period of 30 days or less required). In this critical architecture leadership role, you will be responsible for designing, architecting, and governing complex ServiceNow implementations, integrating third-party enterprise systems and driving digital transformation initiatives. You will leverage your deep specialist expertise in ServiceNow architecture, ITSM, CSM, ITOM, and advanced scripting frameworks to deliver uncompromised platform performance and scalability. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a premier global enterprise technology solutions organization.

Detailed Job Description:

As a ServiceNow Solution Architect supporting enterprise platform engineering in the Netherlands, you will take full operational, tactical, and technical ownership of ServiceNow solution architecture, technical governance, scoping, design reviews and platform scalability. Your day-to-day responsibilities include leading architectural workshops with client stakeholders, designing comprehensive solutions across ITSM, ITOM, HRSD and custom application scopes, guiding technical development teams, ensuring adherence to platform best practices and overseeing seamless integrations via REST/SOAP APIs. You will utilize your proactive stakeholder management and architectural problem-solving skills to navigate complex enterprise workflows.

Key Responsibilities:

• Lead end-to-end ServiceNow architecture design, technical governance and solution scoping for complex enterprise implementations in the Netherlands.
• Design scalable solutions across multiple ServiceNow modules including ITSM, ITOM, CSM, HRSD and custom scoped applications.
• Oversee and guide technical development teams in configuring Business Rules, Client Scripts, Script Includes, Flow Designer and Workflow automation.
• Establish robust integration architectures connecting ServiceNow with external enterprise systems via REST, SOAP APIs, MID Server and IntegrationHub.
• Conduct thorough technical design reviews, code audits and architecture assessments to ensure platform performance and upgradeability.
• Collaborate cross-functional with business stakeholders, enterprise architects, security officers and project managers.
• Define governance frameworks, naming conventions, update set management policies and instance maintenance strategies.
• Author meticulous architecture documentation, technical blueprints, integration runbooks and platform roadmap reports.

Required Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related technical discipline.
• Minimum of 8 to 10+ years of progressive professional experience in enterprise software architecture, IT consulting and ServiceNow platform development.
• Mandatory active ServiceNow Certified Master Architect (CMA) or Certified Implementation Specialist (CIS) certifications across core modules.
• Strong, demonstrable hands‑on operational expertise in ServiceNow core configuration, advanced scripting (JavaScript) and integration frameworks.
• Proven track record successfully delivering multiple large-scale enterprise ServiceNow transformation projects from inception to go‑live.
• Exceptional stakeholder management, architectural presentation, problem‑solving and cross‑functional leadership capabilities.
• Excellent written and verbal English communication skills with strong executive reporting abilities.
• Mandatory availability for visa sponsorship placement in the Netherlands with a strict notice period of 30 days or less.

Nice-to-Have Skills:

• Additional ServiceNow certifications (e.g., Application Developer, Certified System Administrator – CSA, ITIL 4 Managing Professional).
• Prior professional working experience in top‑tier global IT consulting firms, multinational enterprises or ServiceNow Elite partner organizations.
• Advanced knowledge of ITIL service management frameworks, Agile/Scrum delivery methodologies and DevOps integration.
• Familiarity with Strategic Portfolio Management (SPM), Governance, Risk and Compliance (GRC/IRM) and Customer Service Management.

Employment Details:

• Salary/Rate: Market Competitive / European Enterprise Package
• Deadline: Open until filled (Urgent Netherlands Visa Sponsorship Opening)
• Notice Period: Strictly 30 days or less [cite: source_0]
• Contract Duration: Permanent / Full-Time Engagement (Netherlands – Visa Sponsorship Available) [cite: source_0]