ServiceNow Integration Architect

STAFIDE; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Job summary

STAFIDE seeks a ServiceNow Integration Architect to own the architecture of enterprise integrations into ServiceNow, define end-to-end ingestion strategies, and design scalable patterns for CMDB, assets, and events.

You will guide developers, enforce security and data ownership principles, and ensure data quality through robust transformations and reconciliation logic across multi-team environments.

Qualifications

• 8+ years of professional experience in ServiceNow integration architecture and enterprise integrations.
• Deep experience integrating multiple source systems with ServiceNow using APIs, IntegrationHub, Import Sets, MID Server, event pipelines, and scheduled or batch integrations.
• Extensive practical experience with platforms such as Splunk, Zabbix, Flexera, SCCM, NetBox, Datadog, Active Directory, vCenter, and Azure.

Responsibilities

• Own the architecture and design approach for integrations from enterprise source systems into ServiceNow.
• Define end-to-end integration strategies for data ingestion from platforms such as Splunk, Zabbix, Flexera, SCCM, and NetBox.
• Design integration patterns supporting CMDB, asset, event, monitoring, discovery, and operational use cases.
• Define source-system responsibilities, data ownership, target CI models, reconciliation logic, and transformation standards.
• Lead technical design for secure, scalable, and maintainable integration flows.
• Guide developers on implementation standards for APIs, Import Sets, IntegrationHub, scripted integrations, and MID Server usage.
• Ensure rights separation, data segregation, and access control requirements are incorporated into integration designs.
• Assess source data quality and completeness and establish appropriate data quality controls.

Skills

ServiceNow integration

Integration architecture

REST Web Services

Data mapping

Data quality controls

Security and access control

Tools

IntegrationHub

MID Server

Import Sets

APIs

Job description

ServiceNow Integration Architect (ID:4008)

As a ServiceNow Integration Architect, you will:

• Own the architecture and design approach for integrations from enterprise source systems into ServiceNow.
  
• Define end-to-end integration strategies for data ingestion from platforms such as Splunk, Zabbix, Flexera, SCCM, and NetBox.
  
• Design integration patterns supporting CMDB, asset, event, monitoring, discovery, and operational use cases.
  
• Define source-system responsibilities, data ownership, target CI models, reconciliation logic, and transformation standards.
  
• Lead technical design for secure, scalable, and maintainable integration flows.
  
• Guide developers on implementation standards for APIs, Import Sets, IntegrationHub, scripted integrations, and MID Server usage.
  
• Ensure rights separation, data segregation, and access control requirements are incorporated into integration designs.
  
• Assess source data quality and completeness and establish appropriate data quality controls.

What You Bring to the Table:

• 8+ years of professional experience in ServiceNow integration architecture and enterprise integrations.
  
• Deep experience integrating multiple source systems with ServiceNow using APIs, IntegrationHub, Import Sets, MID Server, event pipelines, and scheduled or batch integrations.
  
• Extensive practical experience with platforms such as Splunk, Zabbix, Flexera, SCCM, NetBox, Datadog, Active Directory, vCenter, and Azure.
  
• Strong understanding of CMDB, CSDM, ITOM, Event Management, Discovery, and CI lifecycle principles.
  
• Hands-on expertise in integration security, credential handling, error management, observability, performance tuning, and supportability.
  
• Strong knowledge of Java and REST Web Services.
  
• Experience with data mapping, payload transformation, reconciliation, normalization, duplicate prevention, and data quality controls.
  
• Experience designing scalable integration architectures for multi-team and multi-domain ServiceNow environments.

You should possess the ability to:

• Define source-of-truth principles, reconciliation rules, normalization patterns, and target data models for ServiceNow.
  
• Design secure, scalable, and maintainable integration architectures.
  
• Develop effective data mapping and transformation strategies.
  
• Identify and resolve data quality, duplication, and integration issues.
  
• Design appropriate authentication, scheduling, retry handling, logging, monitoring, and support procedures.
  
• Work independently while collaborating effectively with architects, process leads, platform owners, and infrastructure teams.
  
• Implement domain separation, ACL design, rights separation, and environment-specific access restrictions where required.
  
• Translate complex business and technical requirements into robust ServiceNow integration solutions.

What We Bring to the Table:

• Opportunity to work on complex enterprise ServiceNow integration and architecture initiatives.
  
• Exposure to CMDB, CSDM, ITOM, Event Management, Discovery, asset management, monitoring, and operational use cases.
  
• Opportunity to work with diverse enterprise platforms and integration technologies.
  
• Experience designing secure and scalable integration solutions across multiple teams and domains.
  
• Exposure to complex enterprise environments, including telecom, utilities, and critical infrastructure.
  
• Opportunities to work with advanced ServiceNow integration patterns, APIs, IntegrationHub, MID Server, and event-driven architectures.
  

Let's Connect

Want to discuss this opportunity in more detail? Feel free to reach out.