Service Now Integration Developer

ITProposal; Amsterdam; On-site; EUR 110,000 - 150,000; Full time

Job summary

ITProposal in Amsterdam seeks a ServiceNow Integration Developer/Architect with 8–10 years of experience to design, build, and govern integrations between ServiceNow and enterprise systems. You will shape CMDB, ITOM, and asset data flows across a multi-domain ServiceNow environment, and collaborate with global teams to deliver secure, scalable solutions.

The role emphasizes API-based integrations, IntegrationHub, MID Server usage, data quality, and governance, with offshore/onshore collaboration

Qualifications

• 8–10 years of ServiceNow development and integration architecture.
• Extensive experience with REST/SOAP APIs, IntegrationHub, MID Server, and event pipelines.
• Strong knowledge of CMDB, CSDM, ITOM, discovery ingestion, and event management.
• Hands-on with Splunk, Zabbix, Flexera, SCCM, NetBox, and monitoring assets.

Responsibilities

• Own end-to-end integration architecture for ServiceNow integrations via APIs, Import Sets, and IntegrationHub.
• Define source-of-truth models and data quality controls for high‑integrity CMDB and ITOM data.
• Design secure, scalable integrations with robust error handling, logging, and observability.
• Collaborate with onshore/offshore teams and platform owners to deliver maintainable solutions.

Skills

ServiceNow Dev

Integration Architecture

REST/SOAP APIs

IntegrationHub

MID Server

CMDB/CSDM/ITOM

Tools

Splunk

Zabbix

Flexera

SCCM

NetBox

Datadog

Active Directory

vCenter

Azure

Job description

ServiceNow Integration Developer (Enterprise Platforms)

Requirement ID: 10930465Location: Amsterdam, NetherlandsStart Date: 31‑Aug‑2026Duration: 6 MonthsStatus: OpenRole: Developer (ServiceNow Integrations & Architecture)

About the Role

We are looking for a highly skilled ServiceNow Integration Developer / Architect with deep hands‑on experience designing, building, and governing integrations between ServiceNow and complex enterprise source systems. This role is central to enabling high‑quality CMDB, ITOM, asset, event, and monitoring data flows across a multi‑domain ServiceNow environment.

You will architect scalable integration patterns, define source‑of‑truth models, ensure data quality, and collaborate closely with global teams to deliver robust, secure, and maintainable integration solutions.

Key Responsibilities

Enterprise Integration Architecture

• Own the end‑to‑end architecture for integrations into ServiceNow using APIs, IntegrationHub, Import Sets, MID Server patterns, event pipelines, and scheduled/batch ingestion.
• Define integration strategies for platforms such as Splunk, Zabbix, Flexera, SCCM, NetBox, and other monitoring or asset systems.

CMDB, CSDM & ITOM Data Enablement

• Design integration patterns supporting CMDB, asset management, discovery ingestion, event management, and operational monitoring.
• Establish CI lifecycle principles, reconciliation rules, normalization logic, and target data models.

Integration Security & Reliability

• Implement secure authentication models, credential handling, error management, retry logic, logging, and observability.
• Ensure integrations meet performance, scalability, and supportability standards.

Data Quality & Transformation

• Define data ownership, mapping rules, payload transformation logic, duplicate prevention, and quality controls.
• Assess completeness and reliability of source‑system data before onboarding.

Governance & Collaboration

• Guide developers on best practices for APIs, Import Sets, transforms, IntegrationHub flows, scripted integrations, and MID Server usage.
• Ensure rights separation, domain segregation, and ACL‑based access controls are embedded in integration design.
• Work independently offshore while collaborating with onshore architects, platform owners, and infrastructure teams.

Required Skills & Experience

• 8–10 years of experience in ServiceNow development and integration architecture.
• Deep expertise integrating multiple enterprise systems using REST/SOAP APIs, IntegrationHub, MID Server, Import Sets, and event pipelines.
• Strong understanding of CMDB, CSDM, ITOM, discovery ingestion, CI lifecycle, and event management.
• Practical experience with tools such as Splunk, Zabbix, Flexera, SCCM, NetBox, Datadog, Active Directory, vCenter, Azure.
• Strong grounding in data mapping, transformation, reconciliation, and operational run support.

Good‑to‑Have Skills

• Experience in telecom, utilities, critical infrastructure, or other complex enterprise environments.
• Integration experience with event, monitoring, and observability platforms into ServiceNow Event Management.
• Knowledge of OT network asset structures and service‑impact relationships.
• Experience with domain separation, ACL design, and environment‑specific access restrictions.
• ServiceNow certifications: CSA, CAD, CIS‑CMDB, CIS‑ITSM, or IntegrationHub‑related credentials.

Work Location

Amsterdam, Netherlands (TNDL – Amsterdam)