Service Technician Benelux (Office Velp) m/f/d 100%

inforsht; Netherlands; Remote; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Modern working conditions

Job summary

INFORS HT in Velp, Benelux, is seeking a field service-focused professional to ensure top-tier customer service after delivery, troubleshoot and train users on equipment, and manage installation and maintenance in GMP-compliant settings.

Ideal candidates will repair and service electrical and mechanical systems, read schematics, and work with ERP systems and TCP/IP networks. Dutch and English fluency is expected; French/German are a plus. Flexible hours and modern working conditions are offered.

Qualifications

• Experience in electrical and mechanical installation, automation, and electronics.
• Ability to read electrical and mechanical schematics.
• Proficiency with Office tools (Outlook, Word, Excel, PowerPoint).
• Experience with ERP systems.

Responsibilities

• Ensuring optimal customer service after delivery of the goods.
• Providing support for troubleshooting, functional testing, and advanced use of the equipment.
• Receiving customer complaints.
• Installing, maintaining, and repairing equipment in accordance with GMP guidelines.
• Conducting internal and external training for customer.
• Assistance with the creation of service manuals.

Skills

Electrical installation

Mechanical installation

Automation

Electronics

TCP/IP networking

Tools

ERP system

Office suite

TCP/IP networking

Job description

This job posting is for our subsidiary in Benelux (located in Velp).

• Ensuring optimal customer service after delivery of the goods
• Providing support for troubleshooting, functional testing, and advanced use of the equipment
• Receiving customer complaints
• Installing, maintaining, and repairing equipment in accordance with GMP guidelines
• Conducting internal and external training for customer
• Assistance with the creation of service manuals

• Expertise in electrical and mechanical installation, automation, and electronics

• Basic knowledge of fluid mechanics, chemistry, and biotechnological processes
• Experience repairing electrical and mechanical equipment
• Ability to read and understand electrical and mechanical schematics
• Understanding of computer-based automation systems and computer network configuration
• Proficient in using Office tools such as Outlook, Word, Excel, and PowerPoint
• Experience working with an ERP system
• Proficiency with TCP/IP networks and infrastructure
• Dutch and English both written and spoken. French and German are a plus

You can expect an interesting, challenging, and varied role in a dedicated and well-coordinated team. Modern working conditions and a flexible working time model are a matter of course for us.

INFORS HT
Oktavia Chandra

Country Manager Benelux