Service Technician Benelux - Flexible Hours & Advanced Tech

INFORS-HT Switzerland

Velp

On-site

EUR 45,000 - 65,000

Full time

14 days+
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Job summary

INFORS HT Benelux in Velp seeks a service specialist to support customers after delivery, troubleshoot and train users on complex equipment. You will install, calibrate and repair systems, handle complaints and contribute to service manuals, all while following GMP guidelines.

Strong electrical/mechanical installation and automation knowledge, plus ERP and TCP/IP/networking experience, are essential. Dutch and English fluent; French/German a plus.

Qualifications

  • Experience installing, maintaining and repairing equipment.
  • GMP guidelines knowledge and compliance.
  • Ability to read electrical and mechanical schematics.
  • Experience with ERP systems and Office tools.
  • Fluency in Dutch and English; French and German a plus.

Responsibilities

  • Ensure optimal customer service after delivery of goods.
  • Provide troubleshooting, functional testing and advanced use support.
  • Receive and manage customer complaints.
  • Install, maintain and repair equipment per GMP guidelines.
  • Conduct internal and external training for customers.
  • Assist with creation of service manuals.

Skills

Customer service
Troubleshooting
Training delivery
Equipment installation
Maintenance & repair
Reading schematics
Automation systems
Electrical knowledge
Mechanical knowledge
Office productivity
ERP experience
TCP/IP networking
GMP compliance
Dutch & English proficiency

Education

Bachelor's degree in engineering

Tools

ERP software
Microsoft Office
TCP/IP networks

Job description

INFORS HT Benelux in Velp seeks a service specialist to support customers after delivery, troubleshoot and train users on complex equipment. You will install, calibrate and repair systems, handle complaints and contribute to service manuals, all while following GMP guidelines.

Strong electrical/mechanical installation and automation knowledge, plus ERP and TCP/IP/networking experience, are essential. Dutch and English fluent; French/German a plus.

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